Degree Audit Specialist

Dallas College•Chicago, IL

2d•Onsite

About The Position

The Degree Audit Specialist reports to the Senior Manager, Degree Audit and provides comprehensive support and service to students and internal stakeholders to promote pathway persistence, credential completion, and successful transfer. The role supports degree auditing, graduation processing, student credential planning, and compliance with College, state, and federal requirements. It works collaboratively with Pathway Specialists, Success Coaches, Schools, and other partners to resolve audit issues, maintain accurate degree plans, and improve student success outcomes. The position is based onsite. After six months, some positions may be eligible to apply for a hybrid arrangement, subject to job responsibilities, operational needs, supervisor approval, and Dallas College policy. The role requires regular and predictable attendance and is subject to a criminal background check; some positions may also require fingerprinting.

Requirements

Associate’s degree in higher education, community college, student development, or another related field, confirmed by official transcripts.
At least two years of registrar, degree audit, or related experience; higher education experience is preferred.
Knowledge of the purpose of community colleges and the vision of Dallas College.
Knowledge of Dallas College policies and procedures affecting student credential completion.
Ability to research and resolve complex problems using sound judgment, student-centered fairness, and consistency.
Ability to ensure compliance with local, state, and federal laws and regulations.
Ability to use quantitative and qualitative data to inform service delivery.
Experience in a comparably complex work environment and a record of enhancing pathway support and credential completion.
Strong time management, organization, problem-solving, attention to detail, and communication skills, including clear verbal and written communication of complex ideas.
Ability to manage multiple assignments and projects, create detailed action plans, and adapt to shifting priorities.
Ability to work independently and collaboratively with administration, faculty, students, staff, and external partners.
Excellent interpersonal skills, including collaboration, tact, patience, and courtesy.
Ability to protect the privacy and confidentiality of employees, students, and others.
Strong written communication skills for communicating with students.
Official transcripts are required.
Regular and predictable attendance is required.

Nice To Haves

Bilingual or multilingual ability.
Three or more years of experience in degree audit, registrar/records, graduation, academic advising, curriculum, transfer evaluation, or credential completion.
Experience conducting degree audits and determining completion of degree, certificate, and core curriculum requirements.
Experience interpreting catalog requirements, curriculum changes, substitutions and exceptions, residency requirements, GPA requirements, and institutional academic policies.
Experience with Workday Student, Stellic, or comparable student information and degree-audit systems.
Experience with Navigate, Microsoft Excel, Microsoft 365, reporting tools, or other student-success technologies.
Experience supporting graduation processing, credential awarding, reverse transfer, or proactive identification of students eligible for credentials.
Demonstrated ability to analyze data, reports, or student populations to identify completion opportunities and resolve discrepancies.
Strong attention to detail and the ability to make consistent, well-documented decisions involving complex academic records.

Responsibilities

Participate in initiatives focused on increasing student persistence and completion.
Process degree requirement exceptions for academic programs in a timely manner and update students’ official degree plans as needed.
Apply knowledge of curriculum, including degree, certificate, and core curriculum requirements.
Work with Pathway Specialists, Success Coaches, and Schools to ensure credential and core requirement accuracy and resolve degree audit issues for students, faculty, and staff.
Verify graduation requirements and confer degrees.
Assist with commencement and diploma processes and related assignments.
Prepare graduation and honors lists for internal stakeholders.
Collaborate with workgroups to improve student success outcomes.
Work with Pathway Specialists and Career and Transfer Skills Development specialists to develop clear, user-friendly transfer guides explaining course transferability and program requirements at partner colleges and universities.
Ensure compliance with Dallas College, state, and federal requirements.
Prepare and present program reports, proposals, and recommendations, and maintain detailed records of assigned activities.
Provide high-quality customer service and communicate effectively with people across the Dallas College community.
Complete required Dallas College professional development training hours per academic year.
Perform other duties as assigned.