Degree Audit Specialist

Dallas College•El Centro, CA

1d•Onsite

About The Position

Reporting to the Senior Manager, Degree Audit, the Degree Audit Specialist provides comprehensive support and service to students and internal stakeholders to promote pathway persistence, credential completion, and successful transfer. The role supports accurate degree audits and student degree plans, verifies graduation requirements, confers degrees, and contributes to graduation and diploma processes. The specialist works with Pathway Specialists, Success Coaches, Schools, and other workgroups to resolve degree-audit issues and improve student success outcomes. The role also contributes to transfer guides, prepares reports and recommendations, maintains detailed records, and ensures compliance with Dallas College, state, and federal requirements. Regular and predictable attendance is required.

Requirements

Associate’s degree in higher education, community college, student development, or another related field; official transcripts are required.
At least two years of registrar, degree-audit, or related experience; higher-education experience is preferred.
Knowledge of community college purposes and Dallas College’s vision, policies, and procedures affecting student credential completion.
Ability to research and resolve complex problems with student-centered fairness and consistency, using sound judgment and thorough analysis.
Ability to ensure compliance with local, state, and federal laws and regulations.
Ability to use quantitative and qualitative data to inform service delivery.
Experience in a comparably complex work environment and a track record of enhancing pathway support and credential completion.
Strong time management, organization, problem-solving, attention to detail, and communication skills, including the ability to explain complex ideas clearly in writing and verbally.
Ability to manage multiple assignments and projects, create detailed action plans, and adapt to shifting priorities.
Ability to work independently and collaboratively with administrators, faculty, students, staff, and internal and external partners.
Excellent interpersonal skills, including collaboration, tact, patience, and courtesy.
Ability to protect the privacy and confidentiality of employees, students, and others.
Ability to demonstrate exceptional customer service and apply promising practices aligned with College goals and priorities.
Understanding of emerging technologies and their effective use in student credential planning, tracking, and completion.
Knowledge of MS Excel, SharePoint, Navigate, Colleague’s Degree Audit module, and other student-services technology.
Advanced knowledge of curriculum, including degree, certificate, and core curriculum requirements.
Strong written communication skills for communicating effectively with students.
Regular and predictable attendance.
Ability to perform normal physical job functions in a standard office environment, with reasonable accommodations available for individuals with physical challenges.
Subject to a criminal background check; some positions may require a fingerprint check.

Nice To Haves

Bilingual or multilingual ability.
Three or more years of experience in degree audit, registrar/records, graduation, academic advising, curriculum, transfer evaluation, or credential completion.
Experience conducting degree audits and determining degree, certificate, and core curriculum completion.
Experience interpreting catalog requirements, curriculum changes, substitutions and exceptions, residency requirements, GPA requirements, and institutional academic policies.
Experience with Workday Student, Stellic, or comparable student-information and degree-audit systems.
Experience with Navigate, Microsoft Excel, Microsoft 365, reporting tools, or other student-success technologies.
Experience supporting graduation processing, credential awarding, reverse transfer, or proactive identification of students eligible for credentials.
Demonstrated ability to analyze data, reports, or student populations to identify completion opportunities and resolve discrepancies.
Demonstrated attention to detail and ability to make consistent, well-documented decisions involving complex academic records.

Responsibilities

Participate in initiatives focused on increasing student persistence and completion.
Process degree-requirement exceptions in a timely manner and update students’ official degree plans as needed.
Work with Pathway Specialists, Success Coaches, and Schools to ensure the accuracy of credential and core requirements and resolve degree-audit issues for students, faculty, and staff.
Verify graduation requirements and confer degrees.
Assist with commencement and diploma processes and related assignments.
Prepare graduation and honors lists for internal stakeholders.
Collaborate with workgroups to improve student success outcomes.
Collaborate with Pathway Specialists and Career and Transfer Skills Development specialists to develop clear, user-friendly, consistent transfer guides explaining course transferability and program requirements at partner colleges and universities.
Ensure compliance with Dallas College, state, and federal requirements.
Prepare and present reports, proposals, and recommendations for programs, and maintain detailed records of assigned activities.
Provide high-quality customer service and communicate effectively with members of the Dallas College community.
Complete required Dallas College professional development training hours per academic year.
Perform other duties as assigned.