Deduction Resolution Specialist - Non Trade (Corporate Office Austin, MN OR Willmar, MN)
About The Position
This role performs research and resolution duties associated with deductions and credit types in a team environment. It involves identifying, researching, collecting appropriate supporting documentation, and determining the appropriate resolution in an audit-compliant manner. The specialist will use time management skills to code deductions, submit backup, and identify new trends for assigned customers. They will work directly with external customers, field sales, and others within Hormel to resolve open items. The role also includes processing and approving credit resolutions using the High Radius application and collaborating with team members and other areas for deduction prevention and process improvement. Additionally, the specialist will handle the identification, invoice preparation, and collection of invalid deductions.
Requirements
- Demonstrated pattern of initiative.
- Strong problem solving and decision-making skills.
- Well-developed written and verbal communication skills.
- Well-developed interpersonal and organizational skills.
- Proven customer service experience.
- Proven ability to make independent decisions and work under minimal supervision.
- Applicants must be authorized to work in the United States for any employer.
- Applicants must not now, or at any time in the future, require employer sponsorship for a work visa.
Nice To Haves
- Experience with Oracle Billing and Accounts Receivable, Hormel Decision Support (HDS), Pricing Warehouse and High Radius.
- Proficiency in the Windows environment including Microsoft Word and Excel.
- Post high school accounting classes or accounting related experience.
Responsibilities
- Performs research and resolution duties associated with deductions and credit types in a team environment.
- Identifies, researches, collects appropriate supporting documentation and determines the appropriate resolution in an audit compliant manner.
- Uses time management skills to code deductions, submit backup and identify new trends for assigned customers.
- Works directly with external customers, field sales and others within Hormel in order to resolve open items.
- Processes and approves credit resolutions using the High Radius application.
- Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
- Handles identification, invoice preparation and collection of invalid deductions.
Benefits
- Comprehensive medical, dental and vision coverage
- Discretionary annual merit increases
- Profit sharing
- 401(k) with employer match
- Stock purchase plan
- Paid vacation
- FREE two-year community/technical college tuition for children of employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
