Deduction & Cash Application Specialist

Winland Foods•Green Bay, WI

4d•$0 - $29•Hybrid

About The Position

The Deduction & Cash Applications Specialist is responsible for researching and resolving customer deductions in accordance with company policies and authorization limits. This role supports the Order-to-Cash process by ensuring accurate documentation, timely resolution of claims, and maintaining strong internal and external relationships. The position works closely with Deductions Analysts and other team members to maintain reconciled customer accounts and uphold compliance standards.

Requirements

High school diploma required
2+ year experience in accounts receivable or related role with high transaction volume and increasing levels of responsibility in a Accounts Receivable department required.
Possesses subject matter expertise of Accounts Receivable technology and processes, including deduction processing with validation and support.
Experience in SAP system environment and ability to work with multiple operating platforms required
Strong organizational skills and attention to detail in a fast-paced environment.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Teams).
Effective communication skills and ability to work collaboratively across departments.
Excellent customer service and communication skills
Demonstrated business acumen and ability to work as a team player focused on achieving results
Stays current on accounts receivable practices and is passionate about technical aspects of the work

Nice To Haves

Associate degree in Accounting, Business, or related field preferred.

Responsibilities

Collects and organizes deduction backup from customers via websites, email, or phone.
Maintains electronic files and support documentation for deduction processing.
Matches authorized deductions to planned promotions and validate claim accuracy.
Issues credits for valid deductions and initiate repayment for unauthorized claims.
Update deduction status, codes, and comments in the deduction management system.
Collaborates with internal teams (Sales, Cash Applications, Trade, Credit/Collections, Customer Service) to resolve issues.
Applies established processes and SOX-compliant procedures to ensure accuracy and audit readiness.
Escalates unresolved issues or discrepancies to the Deductions Supervisor promptly.
Assists with reporting, KPI tracking, and special projects assigned.