Dedicated Weekend Fleet manager

U.S. Xpress•Richland, MS

11h•Onsite

About The Position

The Dedicated Weekend Fleet Manager supervises fleet operations to balance business and driver needs, support safe and on-time service, maximize equipment utilization, and maintain strong customer relationships. The role coordinates driver schedules and loads, customer lane commitments, shipment ETAs, maintenance programs, and driver compliance matters. It also performs customer service and order-management functions, load planning, and hours-of-service safety audits. The position is based in a normal office setting at the Jackson, Mississippi, Total Terminal, with listed hours of 0700–1700.

Requirements

Bachelor's degree in a related field or equivalent experience; equivalent experience is defined as one year of professional experience for each year of college requested.
At least 3 years of high-volume operational experience.
At least 1 year of leadership experience.
Intermediate interpersonal and verbal and written communication skills, including the ability to exchange information effectively and tactfully and handle sensitive issues with diplomacy.
Intermediate computer skills, including experience with Microsoft Office, the Internet, and applicable company-specific applications.
Strong analytical, problem-solving, strategic, and innovative thinking skills.
Extreme patience when dealing with volatile situations and flawless follow-up procedures.
Comprehensive knowledge of DOT regulations that impact daily operations.

Nice To Haves

Experience in the transportation industry.

Responsibilities

Supervise driver performance to balance business needs with driver needs, and make recommendations concerning performance documentation and terminations.
Address driver issues and disputes.
Work with customers to receive assigned lanes and commitment levels from shipping locations, and track truck ETAs at each stop.
Ensure drivers and equipment perform as necessary to provide on-time service.
Ensure fleet maintenance programs are current for tractors and trailers.
Maximize revenue per tractor through appropriate equipment utilization.
Document and communicate service-related issues.
Develop trust and integrity with customers.
Seek leadership guidance on matters that could negatively impact the company financially.
Inform drivers of assigned schedules and loads.
Coordinate driver physicals, random drug screens, and CDL renewal deadlines using Safety Department tracking and correspondence.
Maintain appropriate attendance and punctuality to help operate the department efficiently and cost-effectively.
Access, update, and maintain customer web portals when required.
Perform customer service functions, including accepting EDI orders, manual order entry, and building new customers.
Maintain EDI orders within operating systems.
Perform load planning to provide on-time service and maximize utilization.
Conduct hours-of-service safety audits.
Perform other duties as assigned by management.