Dedicated Weekend Fleet manager

U.S. Xpress Enterprises, Inc.•Richland, MS

2d•$43,000 - $64,600•Onsite

About The Position

The Dedicated Weekend Fleet Manager supervises driver performance and balances business needs with driver needs, addressing driver issues and disputes and making recommendations regarding performance documentation and terminations. The role coordinates customer-assigned lanes and commitment levels, monitors truck ETAs, and ensures drivers and equipment support on-time service. It also maintains current tractor and trailer maintenance programs and maximizes revenue per tractor through appropriate equipment utilization. The position documents and communicates service issues, builds trust and integrity with customers, seeks leadership guidance on matters that could negatively affect the company financially, and communicates assigned schedules and loads to drivers. It coordinates driver physicals, random drug screens, and CDL renewal deadlines with the Safety Department. Customer-service and operational duties include maintaining customer web portals, accepting EDI orders, manual order entry, building new customers, maintaining EDI orders in operating systems, performing load planning, and conducting hours-of-service safety audits. The role also requires regular attendance and punctuality and may include other duties assigned by management. The position is based at the Jackson, Mississippi Total Terminal, with a stated schedule of 0700–1700. The work environment is a normal office setting. Compensation is listed at $43,000–$64,600.

Requirements

Bachelor's degree in a related field or equivalent experience; equivalent experience is defined as one year of professional experience for each year of college requested.
At least 3 years of high-volume operational experience.
At least 1 year of leadership experience.
Intermediate interpersonal and verbal and written communication skills, including the ability to exchange information effectively and tactfully and exercise diplomacy when handling sensitive issues.
Intermediate computer skills, including experience with Microsoft Office, the Internet, and applicable company-specific applications.
Strong analytical, problem-solving, strategic, and innovative thinking skills.
Extreme patience in volatile situations and flawless follow-up procedures.
Comprehensive knowledge of DOT regulations that affect daily operations.

Nice To Haves

Experience in the transportation industry.

Responsibilities

Supervise driver performance to balance business and driver needs, and make recommendations for performance documentation and terminations.
Address driver issues and disputes.
Work with customers to receive assigned lanes and commitment levels from shipping locations, including responsibility for truck ETAs at each stop.
Ensure drivers and equipment perform as necessary to provide on-time service.
Ensure tractor and trailer fleet maintenance programs are current.
Maximize revenue per tractor through appropriate equipment utilization.
Document and communicate service-related issues.
Develop trust and integrity with customers.
Seek leadership guidance on matters that could negatively affect the company financially.
Inform drivers of assigned schedules and loads.
Coordinate driver physicals, random drug screens, and CDL renewal deadlines using Safety Department tracking and correspondence.
Maintain attendance and punctuality to support efficient, cost-effective department operations.
Access, update, and maintain customer web portals when required.
Perform customer-service functions, including accepting EDI orders, manual order entry, and building new customers.
Maintain EDI orders within operating systems.
Perform load planning to provide on-time service and maximize utilization.
Conduct hours-of-service (HOS) safety audits.
Perform other duties as assigned by management.