Dedicated Operations Manager

A. Duie Pyle•Rocky Hill, CT

About The Position

A. Duie Pyle is a family-owned transportation and distribution business founded in 1924, providing integrated supply chain solutions throughout the Northeast. The Dedicated Operations Manager manages a customer account, hires drivers, and develops a full-service transportation solution. The Dedicated Division provides customers with a regional truckload alternative in the Northeast.

Requirements

  • Experience with load planning and driver management.
  • Proficiency with computers, including Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.
  • Ability to be on call during driver work hours.
  • Understanding and knowledge of DOT regulations.
  • Effective communication and customer service skills, including the ability to represent the company in a positive, professional manner.
  • Strong organizational skills.

Nice To Haves

  • Previous transportation management experience in a dedicated environment.
  • Knowledge of TMW and People Net.
  • P+L responsibility.

Responsibilities

  • Coordinate and manage scheduling for a dedicated customer.
  • Be available and on call for driver and customer needs.
  • Build dynamic routes using the company's routing software and learn to use the system.
  • Optimize schedules daily or as needed.
  • Maintain an onsite presence at customer locations and build strong customer relationships.
  • Partner with sales and customer service to schedule deliveries.
  • Work cross-functionally within A. Duie Pyle to service the account and grow the business.
  • Hire drivers.
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