Dedicated Account Assistant Manager

Crete Carrier Corporation•Mankato, MN

5d•Onsite

About The Position

Assists the Dedicated Account Director and Dedicated Account Manager with the overall operations of the assigned dedicated account and management of on-site staff to ensure transportation service expectations are met.

Requirements

Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Performs work requiring advanced knowledge while consistently exercising discretion and judgement.
Solves problems and makes decisions independently.
Manages multiple priorities and deadlines.
Proficient with Microsoft Office Suite or related software.
Associate degree from two-year college; one to two years of related experience and/or training; or equivalent combination of education and experience.
Prolonged periods sitting at desk and working on a computer.
Must be able to lift up to 10 pounds at times.
Ability to travel.

Responsibilities

Performs supervisory responsibilities, as needed, to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints and resolving problems.
Establishes and maintains positive working relationships to meet or exceed customer expectations while optimizing the transportation network.
Assists shop managers, operations associates, and drivers in adhering to timely maintenance of equipment.
Monitors loading/unloading appointments and dispatches equipment as needed to assure daily on-time delivery.
Monitors driver logbook hours to comply with Department of Transportation regulations.
Participates in driver written and verbal warnings, physical paperwork preparation, orientation follow up and annual reviews.
Adjusts shift schedule as needed to cover when needed if manager or associate is not available.
Adheres to company policies and procedures to ensure compliance.
Receives and carries out instructions.
Maintains regular and predictable attendance.
Performs other duties as assigned.