Debt Consultant
About The Position
As a Debt Consultant on Achieve’s Debt Resolution team, you will work with customers facing higher levels of unsecured debt and guide them through personalized solutions to regain financial control. Customers may be further along in their decision journey but need a skilled, consultative approach to understand their situation and move forward confidently. You will manage a pipeline of high-value opportunities and lead conversations that balance empathy, education, and financial clarity, often closing within one to two interactions. This role is designed for experienced sales professionals who can build trust quickly, navigate complex financial conversations, and help customers make clear decisions. The position offers remote and hybrid options in the Phoenix, Arizona metro market and requires a high-speed internet or fiber broadband connection. Shifts are Tuesday–Saturday or Sunday–Thursday, with eight-hour shifts scheduled between 10:30 a.m. and 8:00 p.m. Arizona time. The expected average total compensation is $75,000–$85,000, with top performers earning $100,000 or more annually; compensation consists of hourly base pay plus uncapped commissions.
Requirements
- At least 3 years of experience in inside sales; consultative or financial sales experience is preferred.
- Proven success in a commission-driven role with consistent goal attainment.
- Strong ability to navigate both emotional and analytical conversations.
- Experience managing a pipeline and effectively prioritizing opportunities.
- Confidence discussing financial situations, trade-offs, and long-term outcomes.
- High school diploma or equivalent.
- High-speed internet or fiber broadband connection.
Nice To Haves
- Ability to quickly build trust with customers in high-stress financial situations.
- Comfort leading deeper, more complex conversations rather than transactional sales.
- Ability to guide customers toward a decision, not just provide information.
- Ownership of pipeline and results.
- Experience in consultative or financial sales environments.
Responsibilities
- Own and manage a pipeline of high-debt, high-intent customers from initial contact through enrollment.
- Lead consultative conversations to understand each customer’s full financial picture.
- Explain debt resolution strategies, program structure, and expected outcomes clearly.
- Balance empathy with direction while guiding customers through emotionally and financially complex decisions.
- Drive efficient decision-making and close opportunities, often within one to two calls.
- Prioritize opportunities and conduct targeted follow-up to maximize conversion.
- Meet and exceed daily, weekly, and monthly sales goals.
Benefits
- 401(k) with employer match.
- Medical, dental, and vision coverage with HSA and FSA options.
- Competitive vacation and sick time off, plus dedicated volunteer days.
- Employee Assistance Program and physical and mental health wellness programs.
- Up to $5,250 reimbursement for eligible education expenses.
- Pet care discounts.
- Financial assistance through the Achieve Care Fund.
- Employee resource groups and a commitment to diversity and inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
