Debt Collection Specialist (IN OFFICE)

Credit Control LLC • Tampa, FL

4d • $15 - $18 • Onsite

About The Position

Credit Control is seeking professional debt collectors to join our team in our Tampa, Florida office. We are a growing company recognized as a winner of the best places to work in collections for six consecutive years. As a debt collector with us, you will receive competitive hourly pay, a lucrative bonus structure of up to $3,000 monthly, and eligibility for monthly contests. Our clients include the nation's most significant financial institutions, demonstrating our stability and success in the industry.

Requirements

• Excellent written and verbal communication abilities.
• Exceptional negotiation skills and customer service.
• Typing and general computer skills
• High School diploma or equivalent.
• Must pass a background check.

Nice To Haves

• At least two years of debt collections, sales, or telemarketing experience.
• Knowledge of the FDCPA and other debt collection regulations.
• Experience in a call center environment.

Responsibilities

• Collect on past due accounts.
• Communicate with customers to resolve outstanding balances.
• Negotiate payment arrangements.
• Adhere to all FDCPA and other debt collection regulations.
• Maintain accurate customer records.
• Utilize computer systems for account management.
• Provide excellent customer service.

Benefits

• Medical/Dental/Vision
• 401(k)
• 401(k) matching
• AD&D insurance
• Disability insurance
• Employee assistance program
• Life insurance
• Paid sick time
• Paid time off
• Paid holidays
• Paid training
• Professional Development Grant Program
• Referral program
• Retention bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED