About The Position

Dave Smith Motors is hiring a Dealership Service Advisor at its dealership in Kellogg, Idaho. The role coordinates service appointments, welcomes customers, prepares repair estimates, communicates service progress and recommendations, and helps ensure customer satisfaction while meeting productivity goals. The advisor must follow safety, environmental, and regulatory standards. The annual salary range is $75,000 to $120,000. Candidates must have 2–3 years of prior dealership service experience. The company describes its workplace as emphasizing training, internal development and promotion, peer teamwork, and recognition.

Requirements

  • 2–3 years of prior dealership service experience.
  • Strong communication and customer service skills.
  • Automotive knowledge and/or dealership experience.
  • Professional appearance and work ethic.
  • Work authorization and a valid driver's license.
  • Ability to pass pre-employment screenings.
  • Commitment to safe work practices and company policies.

Nice To Haves

  • ASE certification.
  • Previous dealership experience.
  • Sales experience.

Responsibilities

  • Coordinate service appointments and welcome customers professionally.
  • Develop accurate repair estimates and establish realistic completion timelines.
  • Communicate repair progress, cost changes, and service recommendations.
  • Advise customers on vehicle maintenance and manufacturer-recommended services.
  • Deliver exceptional customer satisfaction while meeting productivity goals.
  • Ensure compliance with all safety, environmental, and regulatory standards.

Benefits

  • Medical, dental, and vision benefits.
  • Health savings account (HSA).
  • 401(k).
  • Paid time off (PTO).
  • Training and opportunities for development and promotion.
  • Special benefits for purchasing and leasing a car.
  • Personal Automotive Concierge Service.
  • Peer-to-peer teamwork and recognition.
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