Dealership Parts Manager - Key Motors of South Burlington

Key Auto Group•South Burlington, VT

About The Position

Key Auto Group is hiring a Dealership Parts Manager for Key Motors of South Burlington. The company emphasizes a team-focused, well-trained culture and exceeding customer expectations. The role oversees parts sales from start to finish and provides service to internal and external customers. Responsibilities include communicating with staff and customers, interpreting parts catalogs, handling customer inquiries and quotes, checking parts and pricing on body shop estimates, fulfilling orders, maintaining stock accuracy, sourcing unavailable parts, and processing payments or credit authorizations. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Prior auto parts sales experience is preferred.
  • Strong interpersonal and time management skills.
  • Ability to read and interpret safety and maintenance documents.
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Valid driver's license and clean driving record.
  • Eagerness to improve in a dynamic work environment.

Nice To Haves

  • Prior auto parts sales experience.

Responsibilities

  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Discuss customer parts status effectively and efficiently.
  • Read and understand the parts catalog when looking up and discussing specific parts.
  • Answer phone calls and provide price quotes and other information to customers.
  • Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
  • Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
  • Ensure internal parts requests are billed on the service repair order.
  • Receive payment from retail customers or obtain credit authorization.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and vacation
  • Short- and long-term disability, flexible benefits, and life insurance
  • Growth opportunities
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