Dealer Strategy Consultant

Caterpillar•Peoria, IL

2d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary As the Dealer Strategy Consultant you will shape how dealers build and scale technology capabilities that deliver measurable customer and business outcomes. This role is ideal for a strategic, commercially minded leader who can turn enterprise priorities into practical dealer execution plans and influence senior stakeholders across a complex distribution network.

Requirements

Customer Focus: Understands dealer and customer needs, builds solutions that improve satisfaction, and connects customer expectations to business priorities.
Decision Making and Critical Thinking: Analyzes complex information, weighs risks and alternatives, and makes informed decisions that support business and dealer outcomes.
Effective Communications: Communicates clearly with varied audiences, tailors messages appropriately, and translates complex information into actionable guidance.
Relationship Management: Builds trusted relationships with dealers and internal partners, manages expectations, and collaborates to resolve issues and advance shared goals.
Strategic Thinking: Connects market trends, organizational priorities, and dealer capabilities to build practical strategies and scalable execution plans.

Nice To Haves

Experience in dealer operations, distribution strategy, commercial strategy, or technology-enabled transformation.
Track record supporting technology enablement, capability-building, or go-to-market initiatives across multiple markets or business units.
Experience engaging executive leadership and preparing strategy recommendations, reviews, or decision-ready materials.
Demonstrated success building, improving, or scaling frameworks that drive adoption, accountability, and consistent execution.

Responsibilities

Define and operationalize the dealer technology “winning recipe,” including framework, structure, roles, governance, and capability expectations.
Partner with Dealer Sales Development to assess readiness, identify gaps, and build execution roadmaps that support near-term progress and long-term maturity.
Drive adoption of CI Technology Expectations through clear dealer standards, accountability models, and execution guidance.
Align dealer strategy across sales, service, rental, parts, and technology to support an integrated, scalable customer experience.
Support executive dealer engagement with clear messaging, strategy reviews, and decision-ready recommendations.