Dealer Services Specialist II - Manheim Louisville / Indy

Cox EnterprisesIndianapolis, IN
$20 - $30Onsite

About The Position

This role is for a Dealer Services Specialist II at Manheim, part of the Cox family of businesses. The position involves being the primary point of contact for dealer clients, ensuring a smooth and professional auction experience. The specialist acts as a support for dealer auction days, ensuring operations run efficiently. The role is based at a specified Cox location and does not offer remote work. A pre-employment drug test is required, excluding marijuana, but the company maintains a drug-free workplace policy.

Requirements

  • A high school diploma or GED and 3 years of experience in a related field, or a different combination of education and experience such as a degree or certification or 5 years of experience in a related field.
  • Strong communication and interpersonal skills.
  • Ability to perform at a high level and adapt within a fast-paced team environment.
  • Ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
  • Must be able to clear a pre-employment drug test (excluding marijuana).

Nice To Haves

  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in a sales support role.
  • Bilingual English/Spanish.

Responsibilities

  • Representing the dealer sales lane on sale days
  • Promoting Manheim’s products and services
  • Assisting dealers in preparing vehicles for auction
  • Negotiating bids
  • Consulting on pricing
  • Offering reconditioning advice
  • Resolving issues
  • Serving as a point of contact for clients

Benefits

  • Competitive pay
  • Referral bonuses
  • Paid vacation
  • Company holidays (from day 1)
  • Great healthcare benefits from day 1
  • Generous 401(k) with up to 8% company match
  • Employee discounts on hundreds of items
  • Paid time off (minimum sixteen hours per month)
  • Seven paid holidays
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Health care insurance (medical, dental, vision)
  • Retirement planning (401(k))
  • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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