Dealer Performance Analyst

CNA National Warranty Corp • Scottsdale, AZ

17h • Hybrid

About The Position

The Dealer Performance Analyst strengthens dealer and portfolio profitability across F&I, service, and profit-sharing programs. The role analyzes dealer-, account-, program-, and portfolio-level performance, uncovers trends and root causes, models the potential impact of proposed changes, and turns findings into clear, actionable recommendations. The analyst serves as the primary analytical partner to the Dealer Performance Lead and works with Pricing, Actuarial, Claims, Program, and Reporting teams to help leaders understand performance and its implications for dealer economics.

The position is based in CNA National’s Scottsdale, Arizona office and follows a hybrid schedule of four days in the office and one day remote each week. The analyst is expected to collaborate effectively with local and cross-functional teams. The company describes its environment as collaborative and fast-paced, with opportunities to grow skills, take on new challenges, and make an impact.

Requirements

• Strong analytical and financial acumen, including the ability to evaluate dealer and portfolio economics holistically.
• Proven ability to identify root causes and quantify performance drivers across complex systems.
• Experience with scenario analysis, impact modeling, and sound decision-making using incomplete or evolving data.
• Ability to explain analytical conclusions clearly to nontechnical partners and turn findings into action.
• Strong cross-functional collaboration skills.
• Proficiency with Tableau, Salesforce, and Excel.

Nice To Haves

• SQL experience.

Responsibilities

• Own dealer-, account-, program-, and portfolio-level performance and profitability analysis.
• Identify trends, risks, and opportunities across claims, production, vehicle risk, product mix, pricing, and dealer behavior.
• Break down high-level results into the underlying drivers influencing dealer economics.
• Build forward-looking scenarios to evaluate the potential impact of proposed changes before implementation.
• Monitor results after implementation, validate assumptions, and refine recommendations.
• Help establish performance thresholds, early-warning indicators, and escalation triggers.
• Translate dealer-level behaviors into insights that support pricing, underwriting, forecasting, remediation, and program strategy.
• Partner with the Dealer Performance Lead and Reporting Specialist to deliver timely, scalable, dealer-ready insights and tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed