Operations & Performance Analyst

iShare • Houston, TX

1d • Onsite

About The Position

Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.

Requirements

• Experience in energy operations, reporting, and data analysis.
• Proficiency in SQL Server Management Studio (SSMS) for data extraction and troubleshooting.
• Advanced skills in Microsoft Excel, including reporting, analysis, and model maintenance.
• Experience with VBA and Excel automation.
• Working knowledge of R Studio for reporting and analytics.
• Experience using Salesforce and AWS.
• Strong analytical, data reconciliation, and problem-solving skills.
• Experience supporting operational, warranty, and performance reporting processes.
• Ability to manage multiple recurring and ad hoc requests in a fast-paced environment.
• Strong attention to detail and communication skills.

Nice To Haves

• Familiarity with Locus/AlsoEnergy, Enphase, and SolarEdge platforms.

Responsibilities

• Maintain and enhance the Home Solar Buyout Model.
• Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports.
• Support case creation, follow-up activities, and operational issue resolution.
• Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes.
• Review active warranty contracts and support warranty model updates.
• Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations.
• Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms.
• Prepare analyses and presentations for leadership reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed