Deal Hub Associate

Gartner•Fort Myers, FL

1d•Hybrid

About The Position

Deal Hub is Sales’ dedicated resource throughout the lifecycle of the deal, focused on finding optimal solutions to maximize growth and increase retention. The Associates’ primary objective is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals. Deal Hub Associates are responsible for: Partnering with Sales to understand client requirements, evaluating requests against standards, and helping Sales leverage best practices to maximize retention, grow the business, and build smart deal strategies that result in positive outcomes for our clients and Gartner Prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals

Requirements

Bachelor’s degree or equivalent/equivalent work experience
Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex hybrid business organization
Excellent verbal and written communication skills, in particular, the ability to convey complex requests in a clear, concise, timely fashion; the ability to convey difficult messaging; and the proven ability to drive teamwork
Demonstrated ability to effectively use active listening skills to understand Sales’ needs

Nice To Haves

2-3 years’ experience in a business environment. Sales, Sales Support, Contracting, or Procurement experience a plus
CRM (Siebel, Salesforce, Sugar) experience strongly preferred

Responsibilities

Build trust-based relationships with Sales to drive adoption of best practices in support of organizational mission critical priorities
Support Sales as a trusted advisor and strategic partner from quote creation to order submittal
Coach Sales on all aspects of deal negotiation, including but not limited to deal strategy, sharing best practices, and handling client objections
Serve as the liaison between Sales and our internal business partners to get non-standard and/or complex deals across the line
Maintain a clearly documented audit trail of all requests and approvals in CRM system
Utilize proper escalation paths for problematic requests or unknown technical solutions
Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

Benefits

An upbeat, positive culture – integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
Limitless growth – we work with you to help you meet your goals and advance within the company
Encouragement to be innovative and challenge status quo
Exposure to industry leading training and development
Performance based recognition and rewards
world-class benefits
highly competitive compensation
disproportionate rewards for top performers
generous PTO
a 401k match up to $7,200 per year
the opportunity to purchase company stock at a discount
annual bonus plan based on company and individual performance
role-based, uncapped sales incentive plan