Deal Hub Associate

Gartner • Irving, TX

6h • Hybrid

About The Position

Deal Hub is Sales’ dedicated resource throughout the lifecycle of the deal, focused on finding optimal solutions to maximize growth and increase retention. The Associates’ primary objective is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals. Deal Hub Associates are responsible for partnering with Sales to understand client requirements, evaluating requests against standards, and helping Sales leverage best practices to maximize retention, grow the business, and build smart deal strategies that result in positive outcomes for clients and Gartner, as well as prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals. At Gartner, Inc., the company guides leaders who shape the world, relying on expert analysis and bold ideas to deliver actionable, objective business and technology insights. Founded in 1979, Gartner has grown to 21,000 associates globally, supporting approximately 14,000 client enterprises in about 90 countries and territories. The company emphasizes important, interesting, and substantive work, hiring associates with intellectual curiosity, energy, and drive to make a difference. Gartner offers a vast, virtually untapped market potential, providing limitless opportunities for professional and personal growth, driven by passion and performance. They hire remarkable people who collaborate and win as a team, with a singular goal to deliver results for clients. Teams are inclusive and diverse, and the company invests in great leaders to multiply impact and results, leading to worldwide recognition as a great place to work.

Requirements

• Bachelor’s degree or equivalent/equivalent work experience
• 2-3 years’ experience in a business environment
• Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex hybrid business organization
• Excellent verbal and written communication skills, in particular, the ability to convey complex requests in a clear, concise, timely fashion; the ability to convey difficult messaging; and the proven ability to drive teamwork
• Demonstrated ability to effectively use active listening skills to understand Sales’ needs
• Motivated, high-potential performer, with demonstrated ability to influence and lead
• Strong communicator with excellent interpersonal skills
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Teachable and embracing of best practices and feedback as a means of continuous improvement
• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

Nice To Haves

• Sales, Sales Support, Contracting, or Procurement experience a plus
• CRM (Siebel, Salesforce, Sugar) experience strongly preferred

Responsibilities

• Partner with Sales to understand client requirements, evaluating requests against standards, and helping Sales leverage best practices to maximize retention, grow the business, and build smart deal strategies that result in positive outcomes for our clients and Gartner
• Prioritize workflow and manage request volumes to maximize efficiency and drive urgency of deals
• Build trust-based relationships with Sales to drive adoption of best practices in support of organizational mission critical priorities
• Support Sales as a trusted advisor and strategic partner from quote creation to order submittal
• Coach Sales on all aspects of deal negotiation, including but not limited to deal strategy, sharing best practices, and handling client objections
• Serve as the liaison between Sales and our internal business partners to get non-standard and/or complex deals across the line
• Maintain a clearly documented audit trail of all requests and approvals in CRM system
• Utilize proper escalation paths for problematic requests or unknown technical solutions
• Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

Benefits

• An upbeat, positive culture – integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
• Limitless growth opportunities and advancement potential
• Encouragement to be innovative and challenge status quo
• Exposure to industry leading training and development
• Performance based recognition and rewards
• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Flexibility and support for you to thrive in a hybrid work environment
• Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan
• Generous PTO
• 401k match up to $7,200 per year
• Opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level