Deal Desk Specialist (Deal Desk Team)

Semrush • Boston, MA

1d • $70,000 - $100,000 • Remote

About The Position

The Deal Desk Specialist will provide essential support to the Deal Desk team, assisting in the efficient and accurate processing of sales deals. This entry-level role will focus on learning and applying foundational deal desk processes, ensuring compliance with company policies, and providing administrative support to facilitate smooth deal flow. The Specialist will work closely with the rest of the Deal Desk team and other internal teams to gain experience in deal management and contribute to the overall success of the sales organization.

Requirements

• Bachelor's degree in Business, Finance, or a related field is preferred.
• 0-2 years of experience in a deal desk, sales operations or similar role within a SaaS or technology company.
• Basic understanding of sales processes and administrative tasks.
• Familiarity with CRM and ERP systems (e.g., Salesforce, Ironclad) and CPQ tools is a plus.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication and interpersonal skills.
• Basic knowledge of the SaaS industry and subscription-based business models is a plus.
• English proficient

Responsibilities

• Assist in the processing of sales requests and ensuring accurate data documentation.
• Review basic sales quotes and proposals for completeness and accuracy.
• Assist in the preparation of standard contract documents.
• Track and update deal progress in relevant systems.
• Support the generation of sales quotes using CPQ tools under supervision.
• Assist in the organization and distribution of contract documents.
• Respond to basic inquiries related to deal status and documentation.
• Assist in communication and coordination between sales, finance, and legal teams.
• Provide administrative support to the Deal Desk team.
• Assist in gathering necessary information for deal approvals.
• Ensure adherence to company policies and procedures related to deal processing.
• Maintain accurate and organized deal files and records.
• Assist in the documentation of deal desk processes.
• Assist in the use of CRM systems (e.g., Salesforce, Ironclad) and CPQ tools.
• Maintain accurate data within these systems.

Benefits

• Health insurance
• Travel insurance
• Employee Assistance Program
• Employee Resource Groups
• Paid parental leave
• Relief Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level