About The Position

Version2.ai is growing fast. We crossed 200 clients and closed our strongest sales quarter on record — and the paperwork hasn't kept up. Every deal we close requires a contract, and every client we keep requires a renewal. Right now that work sits with our VP of Sales, and that's not sustainable. We're hiring a Deal Desk Manager to own the entire post-verbal-commit process: getting contracts redlined, negotiated, signed, and filed — and doing the same for renewals at scale. You'll report directly to our VP of Sales and operate as the connective tissue between Sales, Customer Success, and our standard terms. This is an execution-first role. We don't need a strategist. We need someone who knows how SaaS contracts work, can negotiate confidently with procurement and legal counterparts at universities and nonprofits, and won't let a deal die in paperwork. The role will grow. As we scale, you'll take on broader sales operations responsibilities — pipeline reporting, process documentation, HubSpot hygiene, and forecasting support. We want someone who wants to build that function, not inherit it.

Requirements

  • 3–6 years of experience in deal desk, sales operations, legal operations, or contract management at a SaaS company
  • Direct experience redlining and negotiating SaaS contracts — MSAs, subscription agreements, DPAs — with real counterparts, not just internal approvals
  • Comfortable holding your ground in a negotiation while keeping the relationship intact
  • Highly organized: you can manage 10–20 active contract threads simultaneously without letting anything slip
  • HubSpot proficiency (or equivalent CRM — we use HubSpot and you'll live in it)
  • Strong written communication skills — you'll be emailing procurement directors at universities and hospital systems

Nice To Haves

  • Experience with higher education, nonprofit, or healthcare clients — their procurement processes are different and familiarity helps
  • Exposure to HIPAA contracting (BAAs) and nonprofit/grant-funded purchasing cycles
  • Experience in a high-growth company where the playbook didn't fully exist yet
  • Familiarity with revenue operations concepts beyond contracting

Responsibilities

  • Manage all new contract redlining and negotiation from verbal commit to signed MSA — working from our standard terms and knowing when to hold firm and when to make a concession
  • Own all supporting deal paperwork: Service Orders, DPAs, BAAs (healthcare clients), and any addenda
  • Serve as the primary point of contact for prospect legal and procurement teams during contracting
  • Maintain clean deal records in HubSpot through the close process
  • Flag contract risk or non-standard terms to the VP of Sales before committing
  • Own the full renewal paperwork cycle across 200+ clients and growing
  • Coordinate with Customer Success on timing, pricing, and term changes
  • Track renewal pipeline and keep CS and Sales informed of upcoming deadlines
  • Ensure fully executed renewals are filed and reflected accurately in HubSpot
  • Pipeline reporting and forecasting support for VP of Sales and board materials
  • Process documentation: building the playbooks, templates, and approval frameworks that don't exist yet
  • HubSpot data integrity and deal stage governance
  • Quota and comp modeling support as the team expands
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