Deal Desk Manager

Egnyte•Remote, United States

3d•$110,000 - $119,000•Remote

About The Position

Egnyte is looking for a Deal Desk Manager to support EMEA who will make a difference by providing a mechanism to support non-standard deal requests and helping sales navigate between various office functions. In this position, you will ensure that the constructs of the deal are a win/win for the customer and for Egnyte, while yielding acceptable margins and are scalable.

Requirements

Deep understanding of enterprise software business, particularly with a solid background in subscription-based, cloud licensing and professional services
4+ years of relevant Deal Desk (or equivalent) with a progressive track record
Proficiency in overall construct of subscription, professional service, and renewal deals
Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting opportunities approved and booked
Strong communication skills and ability to clearly convey changes and updates to policies, procedures, guidelines, etc.
Able to work extended hours during the month and quarter-end cycles.
Able to take lead and initiative in driving operational procedures and processes in the operational unit while maintaining global integrity and consistency
Able to balance big-picture and details
Strong experience with Salesforce.com, CPQ
Highly responsive and thrive in a fast-paced environment
A “do whatever it takes” attitude to enact change within the organization

Responsibilities

Support all sales and renewals teams throughout complete sales and renewals cycles
Offer deal intelligence to assist sales leaders in decision-making
Assist sales with positioning value against competition and constructing favorable deals
Ensure timely review and approval of all deal requests
Help build scalable and repeatable processes to ensure swift sales cycle
Draft special terms and commercial terms for deals independently, subject to review with Deal Desk leadership & Legal
Provide guidance to sales on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes TCV
Participate in deal reviews and commercial conversations with sales
Collaborate with Sales Enablement team to build and deliver training sessions for sales
Work within the Salesforce.com CRM & CPQ system to assist sales

Benefits

Competitive salaries and comprehensive benefits
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
Paid holidays and sick time
401(k) with company match
Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
Gym, cell phone, and internet reimbursement
Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
Your own Egnyte account with lifetime access
HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
One Medical virtual care, providing you with healthcare access across the country