Business Deal Desk Manager

NetApp•San Jose, CA

7h•Onsite

About The Position

This role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and accounts, providing critical support in all aspects of the deal process, including: deal structuring, pricing/discounting, and business approvals. This is a challenging position in a fast-paced environment with the opportunity to directly impact the efficacy and success of the sales organization. The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a team-based approach, developing strategies, implementing programs, and supporting business practices to facilitate the entire Deal life cycle. Candidate must be located within a daily commutable distance from the office in either San Jose, CA or Boulder, CO.

Requirements

Typically requires a minimum of 5 years of related experience
Must be analytical, with sound decision-making skills
Excellent verbal, presentation, and written communication skills
Proficient with financial metrics used in Deal economics analysis
Attention to detail with the ability to understand the big picture
Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions; skilled in issue/risk management
Personable, professional, solid business acumen, ability to both partner with and lead individuals from cross-functional teams, and interact effectively with all levels in the organization
Hard-working, ambitious and resilient; proactive, with a sense of urgency
Confident self-starter, able to work in an ambiguous environment where the overall process is evolving
Ability to prioritize and manage deal activity to meet customer and/or sales deadlines

Nice To Haves

A BS/BA Degree is preferred

Responsibilities

Oversee the key stages in the process: Opportunity identification/assessment, Proposal scope, key issues, and assigning owners, early risk assessment, critical dates/milestones, go-forward process, and approval levels
Manage Deal or Contract Pricing structure: Issue resolution, risk mitigation, optimizing economics/ margin strategy, financial and legal compliance with internal processes/policies, completion of summary material
Oversee Review and approval: Up through the necessary organization levels based on deal economics, complexity, non-standard business terms, etc.
Help the North America team establish policies and best practices.
Partner with Sales, Management, and cross-functional groups to identify opportunities to streamline and improve the overall Business Desk and Deal Enablement processes.
Support Area communication/training regarding processes, deal review triggers, etc.
Guide sales and cross-functional partners in all aspects of the Deal Review/Contract Pricing processes as the subject matter expert.
Act as a sales advocate/partner for internal organizations to understand complex sales issues, customer, and/or competitive trends.