Deal Desk Coordinator (Contract)

Retell AI • San Francisco, CA

4d • $6,000 - $7,500 • Remote

About The Position

Retell AI is hiring a Deal Desk Coordinator as a 1099 contractor to support and structure deals. The role works directly with the founder and closely with Sales, Finance, and Legal. The company’s usage-based pricing is evolving, and the deals handled by this role will help shape its pricing approach. The position focuses on fast, profitable deal approvals from quote to cash, including non-standard enterprise deal structures, pricing guardrails, margin modeling, process coordination, reporting, and automation.

Requirements

• At least 4 years of experience in deal desk, pricing, or sales/revenue operations at a B2B SaaS company.
• Experience owning an end-to-end enterprise deal process for deals over $300K.
• Hands-on experience with Salesforce or HubSpot and a CPQ tool.
• Experience at a VC-backed SaaS or AI company, or at a big tech or large SaaS company.
• Availability to work some overlapping hours with the Pacific Time team and customers.

Nice To Haves

• Experience with usage-based or consumption pricing.
• Experience building a deal desk function from scratch.
• SQL or scripting skills for automating reporting and approvals.

Responsibilities

• Structure and approve non-standard deals, including discounts, usage commitments, per-minute pricing, and payment terms, in hours rather than days.
• Build the discount approval matrix and pricing guardrails.
• Model deal margins before each approval.
• Manage the quote-to-cash process across CRM, CPQ, Legal handoff, and billing.
• Report weekly on cycle time, discount levels, and win rate.
• Automate approvals where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed