Deal Desk Analyst

DigiCert • Lehi, UT

3d

About The Position

DigiCert is a global leader in intelligent trust, protecting digital interactions through its AI-powered DigiCert ONE platform. The Deal Desk Analyst joins the growing Business Desk team and supports Deal Desk and Order-to-Cash operations for the Americas (AMS) region. The role partners with Sales to structure and close high-quality deals and advises regional Sales Leadership. It provides operational insights and best practices to accelerate commercial discussions and support business growth.

Requirements

• Bachelor’s degree and 2–3+ years of experience in Sales Operations, Corporate Finance, Contract Management, or Project Management.
• Strong business judgment and the ability to evaluate how commercial contract terms affect company revenue, profitability, and risk.
• Analytical and adaptable thinking, including the ability to navigate ambiguity, reconcile conflicting requirements, and develop solutions without a clear playbook.
• Exceptional written, verbal, and presentation skills, with the confidence and professional presence to engage and align with senior leadership.
• Ability to organize and document streamlined workflows and drive their adoption across diverse teams.
• Strong organization and self-motivation, with the resilience to prioritize, maintain poise, and drive momentum under tight deadlines during high-volume peak periods.

Responsibilities

• Partner with Sales and cross-functional teams to structure, review, and finalize complex, non-standard transactions while ensuring compliance with corporate policies.
• Identify internal roadblocks to deal closure, propose alternatives, and manage escalations to keep the sales cycle moving.
• Serve as a subject matter expert on Salesforce, CPQ, and product platforms, resolving integration and data queries for Sales and identifying opportunities to optimize the deal process.
• Work with Sales and Operations leadership on business reviews and provide operational insights that support forecasting and optimize deal structures to accelerate ARR growth.
• Share best practices, mentor team members, and lead cross-functional projects to improve operational efficiency.

Benefits

• Competitive compensation
• Health, dental, and vision coverage
• Retirement savings programs with company matching (401(k) or RRSP)
• Paid time off, including holidays and vacation
• Paid parental leave and family support benefits
• Life and disability coverage
• Flexible spending and health savings options, where applicable
• Health and wellness support, including gym reimbursement and wellness programs
• Employee Assistance Program with 24/7 confidential support for employees and families
• Education assistance and professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program
• Company perks and discounts
• Internal rewards and recognition platform (Motivosity)
• Business travel insurance and global employee support programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level