Deal Desk Analyst
About The Position
Join DigiCert’s growing Business Desk team as an analytical and collaborative partner supporting Deal Desk and Order-to-Cash operations for the Americas (AMS) region. Partner with Sales to structure and close high-quality deals and advise regional Sales Leadership. Provide operational insights and best practices to accelerate commercial discussions and support business growth. The role focuses on structuring, reviewing, and finalizing complex, non-standard transactions in compliance with corporate policies; resolving obstacles to deal closure; and providing expertise on Salesforce, CPQ, and product platforms. It also partners with Sales and Operations leadership on business reviews, forecasting, and deal optimization, while contributing to team development and cross-functional process improvements.
Requirements
- Bachelor’s degree.
- 2–3+ years of experience in Sales Operations, Corporate Finance, Contract Management, or Project Management.
- Strong business judgment and ability to evaluate the impact of commercial contract terms on company revenue, profitability, and risk.
- Analytical and adaptable thinking, including the ability to navigate ambiguity, reconcile conflicting requirements, and design solutions where no clear playbook exists.
- Exceptional written, verbal, and presentation skills, with the confidence and professional presence to engage and align with senior leadership.
- Ability to organize, document, and drive adoption of streamlined workflows that improve productivity across diverse teams.
- Highly organized and self-motivated, with the resilience to prioritize effectively, maintain poise, and drive momentum under tight deadlines during high-volume peak periods.
Responsibilities
- Partner with Sales and cross-functional teams to structure, review, and finalize complex, non-standard transactions while ensuring compliance with corporate policies.
- Identify internal roadblocks to deal closure, propose alternatives, and manage escalations to keep sales cycles moving.
- Serve as a subject matter expert on Salesforce, CPQ, and product platforms, resolving integration and data queries for Sales and identifying opportunities to optimize the deal process.
- Partner with Sales and Operations leadership on business reviews and provide operational insights to support forecasting and optimize deal structures to accelerate ARR growth.
- Share best practices, mentor team members, and lead cross-functional projects to improve operational efficiency.
Benefits
- Competitive compensation and comprehensive health, dental, and vision coverage.
- Retirement savings programs with company matching (401(k) or RRSP).
- Generous paid time off, including holidays and vacation.
- Paid parental leave and family support benefits.
- Life and disability coverage.
- Flexible spending and health savings options, where applicable.
- Health and wellness support, including gym reimbursement and wellness programs.
- Employee Assistance Program with 24/7 confidential support for employees and families.
- Education assistance and professional development opportunities.
- Access to LinkedIn Learning and continuous learning resources.
- Employee referral bonus program and additional company perks and discounts.
- Internal rewards and recognition platform (Motivosity).
- Business travel insurance and global employee support programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
