DDA Case Manager

The League For People with Disabilities • Baltimore, MD

9h • Onsite

About The Position

The DDA Case Manager plays a vital role in supporting adults with developmental and intellectual disabilities to lead independent, fulfilling, and community-connected lives. This position ensures each participant's Person-Centered Plan (PCP) is implemented with integrity and aligned with DDA standards and The League's mission to help individuals "achieve independence and self-determination." The Case Manager serves as the primary advocate and liaison between participants, their families, interdisciplinary teams, and community partners-driving quality outcomes through coordination, communication, and compassion.

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.
• Minimum 2 years of experience providing case management or support coordination for individuals with developmental or intellectual disabilities preferred.
• Understanding of DDA regulations, person-centered planning, and community integration principles.
• Familiarity with Medicaid waiver services and electronic documentation systems.
• Strong organizational, communication, and advocacy skills.
• Ability to build trust and rapport with diverse individuals and families.
• Proficiency in Microsoft Office Suite and data tracking systems.
• Valid driver's license, reliable transportation, and ability to pass background checks.

Responsibilities

• Coordinate and Monitor Services: Develop, implement, and monitor individualized Person-Centered Plans (PCPs) in collaboration with participants, families, and care teams. Ensure services align with DDA regulations, goals, and participant preferences.
• Advocate and Support: Serve as a key advocate for participants' rights, choices, and inclusion within Day Habilitation and the broader community. Facilitate ongoing communication between families, residential providers, and community partners to ensure consistent care.
• Documentation and Compliance: Maintain accurate, timely, and compliant records in accordance with DDA, Medicaid, and agency standards. Prepare reports, progress notes, and assessments that demonstrate measurable outcomes and service impact.
• Team Collaboration: Partner with Day Hab staff, clinicians, and support professionals to ensure holistic and person-centered service delivery. Participate in interdisciplinary team meetings and case reviews to adjust plans as participant needs evolve.
• Quality Assurance and Improvement: Identify and address barriers to participant success, contributing to program improvements and best practice sharing. Support DDA audits and reviews by ensuring documentation accuracy and readiness.
• Community Engagement: Connect participants with community resources and opportunities for employment, recreation, and volunteerism. Promote The League's inclusive culture by modeling respect, empathy, and empowerment in every interaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level