Operations Supervisor - CIF / Government Reporting / DDA
About The Position
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary Lead daily operations for one or more complex units, ensuring work is completed accurately, efficiently, and on time. You’ll guide a team, improve processes, and partner across functions to enhance performance. This role offers strong leadership exposure and opportunities to grow within banking operations.
Requirements
- Associate’s Degree or equivalent experience
- 3+ years of banking operations experience and in a lead, work director, or supervisory role
- Must have access to reliable transportation and the ability to lawfully drive self
Nice To Haves
- 5+ years of experience across multiple banking operations areas
- Prior leadership experience managing teams and complex workflows
Responsibilities
- Supervise and coordinate daily workflows across one or multiple operations teams.
- Lead hiring, training, coaching, and performance management to build a high-performing team.
- Ensure compliance with audit, security, and operational policies and procedures.
- Analyze and resolve complex operational issues to improve efficiency and service levels.
- Drive process improvements by partnering with cross-functional teams.
- Monitor productivity, service standards, and risk controls to meet business goals.
- Facilitate team meetings, one-on-ones, and development conversations.
- Evaluate and implement new tools, processes, and training to support team success.
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
