DC Support, Equipment Operation

Henry Schein•Vancouver, BC

5d•Onsite

About The Position

This role is for a DC Support, Equipment Operation position based in Delta, BC. The company, Henry Schein Global, is a health solutions company focused on supporting dental and medical practitioners. The position involves operating various warehouse equipment to move, load, and unload products, receiving and unpacking goods, and supporting the Distribution Centre's goals for order accuracy and efficiency. The role also includes performing inbound and outbound processing, meeting safety standards, accurately processing customer orders, conducting receiving duties, executing material handling activities, using RF scanners and warehouse equipment, maintaining accurate records, communicating with customers, ensuring policy adherence, participating in inventory control, identifying and reporting issues, and engaging in cross-training.

Requirements

High School Diploma or equivalent.
Related distribution centre or warehouse experience preferred.
Experience operating warehouse equipment (i.e.: Walkie, order Picker, Reach Truck, and Turret Truck)
Current equipment certifications for the above equipment (or willingness to be trained and certified).
Ability to operate equipment safely.
Strong attention to detail and accuracy with the ability to perform basic mathematical processes.
Excellent hand-eye coordination and ability to manipulate small objects.
Ability to follow verbal and written instructions.
Strong organizational and multitasking skills.
Problem-solving ability and troubleshooting skills when verifying documentation against products.
Ability to work collaboratively and positively within a team environment.
Ability to learn in-house software applications and warehouse systems.

Nice To Haves

Related distribution centre or warehouse experience preferred.

Responsibilities

Operating equipment (Order Picker, Reach Truck, Turret Truck) to move, load, and unload products within the warehouse.
Receiving and unpacking goods from incoming trucks and routing materials to appropriate locations within the DC.
Supports the Distribution Centre’s goal of shipping 100% of customer orders daily with 99.94% accuracy through efficient receiving, picking, packing, checking, and shipping.
Performs all aspects of inbound and outbound processing, including scheduling deliveries, processing paperwork, and handling customer and supplier inquiries.
Meeting safety standards when operating equipment.
Accurately processes daily customer orders—printing documentation, picking, packing, checking (auditing), and shipping within established deadlines.
Conducts receiving duties such as scanning paperwork, identifying damaged or discrepant freight, completing reports, and ensuring documentation is filed per policy.
Executes material handling activities including put-away, replenishment, stock checks, rotation, and ensuring locations are “picker ready.”
Uses RF scanners and both manual and powered warehouse equipment (training and certification provided) to complete warehouse tasks safely and efficiently.
Maintains accurate records and submits all required reports and productivity logs within prescribed timeframes.
Provides responsive and professional communication via phone and email to internal and external customers, escalating issues to the Lead Hand or DC Manager as needed.
Ensures safety, security, and ISO/corporate policies are consistently followed throughout daily operations.
Participates in inventory control activities including daily cycle counts, sweeps, test counts, and month-end/year-end cutoffs.
Identifies and reports product, location, or process issues promptly to leadership and contributes to corrective action solutions.
Engages in cross-training across all DC Support functions to enhance skills, flexibility, and career development within the distribution environment.