DC Manager 2nd Shift (Kansas City, MO)

Boot Barn • Kansas City, MO

20d • Onsite

About The Position

The DC Manager is responsible for facility operational components within the distribution center, including managing outside service vendors, supplies, security, and WMS data integrity. The role works with functional department leaders and the WMS administrator to ensure accurate data collection and system use, resolve operational issues, and improve distribution center operations.

The manager develops operational strategies, budgets, facility goals, and objectives with the DC leadership team and Vice President of Operations. They develop and maintain standard operating procedures, support operational coverage when needed, maintain safe and orderly facility conditions, oversee supplies and costs, and report meaningful performance KPIs to the executive team. The role also coordinates with company departments and the SSMC Irvine team to support strategic initiatives and online sales and fulfillment.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• High school diploma; at least some college-level coursework is preferred.
• Knowledge of and skills in Microsoft Office suite programs.
• Ability to use and navigate a Windows PC environment.
• Experience using a warehouse management system (WMS), order management system (OMS), manifesting system, and enterprise resource planning system (ERP).
• Ability to stand and walk at least 50% of the time and occasionally lift up to 30 pounds, as stated in the qualifications.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Nice To Haves

• At least some college-level coursework.

Responsibilities

• Ensure correct and timely collection of required data points in the WMS, working with functional department leaders.
• Manage relationships with outside service providers, including supply, security, janitorial, and food service vendors, to maintain proper procedures, cost structures, and service standards.
• Work with the WMS administrator to improve operations through appropriate system settings and accurate required data.
• Maintain working knowledge of all distribution center functional areas and support the leadership team during holiday season or when management coverage is needed.
• Identify, research, and resolve operational issues within the distribution center.
• Develop and execute operational strategies, budgets, facility goals, and objectives with the DC leadership team and Vice President of Operations.
• Develop, document, and maintain standard operating procedures for all distribution center functional areas.
• Coordinate with the SSMC Irvine team to ensure correct setup and maintenance of item attributes needed for online sales and fulfillment.
• Maintain a safe working environment through training, procedures, safety-standard compliance, and an orderly facility.
• Maintain appropriate supply levels and control costs for daily order fulfillment requirements.
• Create and maintain meaningful distribution center KPIs and report performance to the executive team weekly, monthly, and quarterly.
• Build working relationships with departments such as Finance, Buying, Human Resources, Planning, and Marketing to support company initiatives and goals.
• Demonstrate quality work, dependable attendance, and professional appearance, communication, attitude, and teamwork.
• Follow applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.

Benefits

• Competitive salary; compensation varies based on geography, skills, experience, and tenure.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level; the company states it is opening 50+ new stores each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED