DC Coordinator

Vallen Distribution Inc.•Woolwich Township, NJ

1d•$20 - $25

About The Position

The Distribution Center Operations Coordinator supports daily warehouse and order fulfillment operations by managing inquiries, resolving operational issues, and coordinating inventory, shipping, and order workflows. The role serves as a key contact for internal teams, customers, vendors, and carriers to ensure timely issue resolution, accurate order processing, and adherence to standard operating procedures. It requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting operational efficiency, inventory accuracy, and customer satisfaction.

Requirements

High school diploma or relevant clerical experience.
Demonstrated skills using Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to work with little supervision and take initiative.
Good time-management skills.
Planning, organizational, and execution skills.
Excellent customer-service skills.
Ability to complete work correctly and in a timely manner.
Proactive, positive team approach to problem resolution.
Ability to establish strong working relationships with coworkers and management.
Ability to understand and carry out instructions furnished in written, oral, or diagram form.

Responsibilities

Research and address submitted Distribution Center inquiries, follow up when additional information or action is needed, and assign inquiries to appropriate personnel.
Respond to calls and emails from customers, associates, and collaborators, answering questions or directing them to a resolution.
Track shipping errors, production numbers, inventory adjustments, and non-conformances for reporting and root-cause identification.
Use, obtain certification for, and operate warehouse power equipment to research and resolve reported issues and questions.
Track Distribution Center attendance and leave.
Process and resolve non-conforming orders identified through exception reporting.
Review must-ship and priority shipments, expedite them for completion, and arrange courier shipments when needed.
Use the order management system to maintain workflow and daily orders.
Collaborate with vendors, freight carriers, and other external providers in daily operations.
Handle local expenses and complete credit card reconciliation procedures.
Review aged outbound warehouse transfer reports and resolve outstanding items.
Review assigned Accounts Payable non-conformances and resolve open issues.
File freight claims, track their completion, and resolve customer or internal adjustments related to completed claims.
Manage and file documents according to standard operating procedures; organize and send retention documents to the third-party vendor.
Work inventory synchronization reports across WMS and ERP platforms to eliminate inventory variances.
Review and research inventory variances throughout the day and through reporting to prevent or identify root causes of adjustments.
Collaborate with the Inventory Control team on cycle-count metrics, including adjustments, completion, and accuracy.
Work with a team on special nonrecurring and ongoing projects.
Perform other duties and special projects as assigned.

Benefits

Medical, dental, and vision insurance, with single, employee-plus-spouse-or-children, and family coverage options.
401(k) with discretionary company match of $0.50 per $1.00 contributed, up to 6% of pay (U.S. positions only).
Employer-paid basic life insurance for employees, spouses, and dependents.
Employer-paid short-term and long-term disability benefits and parental leave, as well as leave required by applicable law.
Health care and dependent care flexible spending accounts.
Paid vacation and sick time; vacation ranges from 80–160 hours and sick time from 40–56 hours per year based on seniority.
Eight scheduled paid holidays and two floating holidays.
Employee Assistance Program.
Employee Resource Groups for networking and team building.
Tuition reimbursement program.
Employee referral program.
Safety shoe and safety glasses reimbursement, based on position.
Employee discounts through BenefitHub.
Advancement opportunities.