DC Associate

H&M Group•Burlington Township, NJ

About The Position

The DC Associate supports efficient and effective product flow by following operational routines in daily distribution-center work. Duties include handling incoming garments and products, preparing and shipping customer orders, processing returns, and maintaining an organized and clean work environment. The role also involves staying informed about campaigns and activities, engaging with ongoing sustainability initiatives, and following H&M standards and applicable local health, safety, and security requirements.

Requirements

  • Understanding of inbound and/or outbound operations processes.
  • Strong communication skills and willingness to learn and adapt to change.
  • Attention to detail in order processing.
  • Ability to collaborate and co-create with others.
  • Agile mindset, positive attitude toward change, and interest in meaningful growth.
  • Professional conduct and ability to act as a role model for company values.
  • Inclusive and empathetic approach that encourages diversity.
  • Ability to understand one's impact on others and contribution to the bigger picture.
  • Ability to lift more than 50 lbs.
  • Ability to stand for long periods and bend, stretch, perform repetitive motions, push, pull, and carry items.
  • Ability to climb a ladder and use a step stool, including working at heights.
  • May be required to push or pull a manual jack weighing 10 to 50 lbs.
  • If required, ability to operate an electric pallet jack and/or high-low machinery.
  • If required, ability to operate a scanning gun.
  • If required, ability to operate a strapping machine.
  • Effective time management and ability to prioritize.
  • Ability to multitask in a fast-paced environment.
  • Ability to take initiative in completing tasks and solving problems.
  • Open availability is required.

Responsibilities

  • Unload and sort garments arriving daily by truck or container.
  • Pick, allocate, induct, and pack the correct quantities of garments and/or products for customers.
  • Ship garments and products to customers.
  • Process returns and ensure the correct refund is issued to customers.
  • Stay informed about current campaigns and activities to maximize sales opportunities.
  • Keep updated on and work with ongoing sustainability initiatives.
  • Keep the distribution-center environment clean and organized to support operational excellence.
  • Follow H&M standards and local health, safety, and security routines to help ensure personal and colleague safety.
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