Distribution Center - DC Associate

Jam • Berlin, CT

7d • Onsite

About The Position

The DC Associate works in the distribution center for The Music People, Inc., a division of JAM Industries, in Cheshire, Connecticut. The role performs physically demanding warehouse work across shipping, receiving, picking, and packing products ranging from small parts to master cartons, using hand work, pallet jacks, and forklifts. It also processes shipments using Microsoft Windows-based shipping software and prepares shipping documents, including bills of lading. The position follows a Monday-to-Friday schedule from 9:00 AM to 5:30 PM.

The role supports customer pickup orders, inventory accuracy, and general warehouse operations. The associate collaborates with employees and management, and helps maintain documented systems, processes, and training videos. The company states its commitment to a safe, healthy, respectful, and inclusive workplace.

Requirements

• At least 1 year of warehouse experience or equivalent work experience is an asset.
• Proficiency with Microsoft programs, including Outlook, Excel, and Word.
• Forklift certification, or the ability to become certified once hired.
• Experience operating electric and non-electric pallet jacks.
• Comfortable climbing staircase ladders up to 12 feet.
• Proficiency in basic math.
• Strong memory and attention to detail, a supportive approach, strong work ethic, and personable demeanor.
• Self-starter able to complete tasks with and without direct supervision.
• Ability to communicate clearly and professionally with employees, customers, and suppliers.
• Ability to work effectively as a team contributor on all assignments.
• Ability to support and coordinate work efforts with other employees, locations, and leadership.
• Ability to lift more than 50 pounds without assistance, using proper lifting techniques and/or a pallet jack.
• Ability to stand and walk for extended periods.
• Comfortable working in various temperatures.

Responsibilities

• Pick and pack pallet LTL shipments.
• Pick and pack small-package orders, including UPS, FedEx, and USPS shipments.
• Receive and unload containers, then stack and palletize cartons.
• Cycle count inventory.
• Assist customers with pickup orders.
• Perform general warehouse functions, including cleaning, organizing, and replenishing product locations.
• Collaborate with employees and management on responsibilities, projects, issues, and opportunities using company tools and a transparent approach.
• Maintain documented systems, processes, and training videos.
• Process shipments using Microsoft Windows-based shipping software and prepare shipping documents, including bills of lading.

Benefits

• Comprehensive group benefits, including health, dental, vision, life, critical illness, and short- and long-term disability coverage.
• Wellness Incentive Program and Employee Assistance Program.
• RRSP / 401(k) matching program.
• Flextime, summer hours, paid vacation, and personal time off.
• Casual, fun, and collaborative work environment.
• Lively social calendar.
• Employee discounts on products.
• Ongoing learning and development opportunities.
• Opportunity to work alongside a highly talented, high-performing team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed