Daytime Team Member

Potbelly Corporate • Des Plaines, IL

5d • Onsite

About The Position

Potbelly Sandwich Shop is hiring a friendly, outgoing Team Member to provide customers with fast, friendly, and efficient service and consistently prepared products in a clean, inviting environment. Team Members work across shop stations, help open the shop, prepare food, serve customers, and contribute to a welcoming team environment. The role is suited to someone who enjoys a fast-paced kitchen and customer-facing work.

The posted pay is $17.25–$17.75 plus digital tips; Potbelly does not guarantee tip earnings. Applicants must be at least 16 years old. Team Members must be available for some portion of the 8 a.m.–4 p.m. morning/day shift window, though availability for the entire window is not required. Illinois employees must become food safety certified within 30 days of employment. Applications are due by November 27, 2026, but the posting may close earlier if a suitable candidate is selected.

Requirements

• At least 16 years of age.
• Friendly, customer-first mindset and ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment.
• Able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
• Team player.
• Able to stand or walk for a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Illinois employees must become food safety certified within 30 days of employment.

Nice To Haves

• Knife skills are a plus.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety.
• Restock the food line, chips, and cooler.
• Prepare quality finished products, including sandwiches, salads, soups, cookies, and ice cream, efficiently.
• If 18 or older, use the automatic slicer to prepare food items.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate the cash register and follow cash-handling procedures, including handling and balancing cash.
• Effectively handle customer complaints and issues.
• Take delivery, catering, and pickup orders over the phone.
• Perform other duties as assigned.
• Help open the shop, prepare food, and serve customers.

Benefits

• Medical, dental, and vision insurance
• Domestic partnership benefits
• Paid parental leave
• FSA and HSA with employer contribution
• Commuter benefit program
• Retirement savings 401(k) with company match
• Employee assistance program
• Paid time off
• Discount program
• Flexible work schedule
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed