Day Lead Janitor - WFD - Full Time (35 hours)

Hope Network • Kentwood, MI

9d

About The Position

The Day Lead Janitor leads and supports janitorial operations to ensure facilities remain clean, safe, secure, and well-maintained in accordance with quality, safety, and contract standards. The role performs general and specialized cleaning, monitors building safety, conducts site inspections, and communicates operational needs and maintenance concerns to facility leadership. It also handles administrative duties such as payroll, inspections, reporting, and document submissions, while supporting staff training and day-to-day success. The position promotes accountability, teamwork, inclusion, and excellence while following Hope Network policies, safety procedures, and contractual requirements.

Requirements

• High school diploma or GED.
• At least one year of supervisory experience in janitorial services, with demonstrated results.
• Knowledge of commercial cleaning practices, equipment, and safety procedures.
• Strong organizational and administrative skills.
• Ability to complete required documentation, inspections, and reporting tasks.
• Ability to pass background checks required by certain contract locations.
• Valid driver's license meeting Hope Network driving requirements for positions supporting multiple sites.
• Ability to support and advance Hope Network's mission, vision, and values.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Strong attention to detail and quality standards.
• Problem-solving skills and ability to proactively identify and address issues.
• Ability to work independently while supporting team success.
• Commitment to diversity, inclusion, and treating others with dignity and respect.
• Honesty, integrity, and accountability.
• Focus on customer service, safety, and continuous improvement.

Nice To Haves

• Experience with environmentally friendly (green) cleaning practices.
• Previous experience training and developing diverse teams.
• Experience working with individuals from diverse socioeconomic and cultural backgrounds.
• One to two years of experience working in community-based environments.

Responsibilities

• Lead and support janitorial operations to meet cleanliness, safety, and contract standards.
• Prepare and use cleaning solutions according to established specifications.
• Perform general cleaning, including trash removal, dusting, window and glass cleaning, restroom sanitation, and furniture care.
• Maintain floors through sweeping, mopping, scrubbing, vacuuming, carpet cleaning, and floor refinishing when required.
• Monitor building security and safety, identify potential hazards, and ensure facilities are properly secured.
• Conduct site inspections and maintain quality standards across assigned locations.
• Communicate operational needs, concerns, and maintenance issues to facility leadership.
• Identify and report major repairs, equipment needs, and supply requirements.
• Complete administrative responsibilities such as payroll, inspections, reporting, and document submissions.
• Ensure compliance with Hope Network policies, safety procedures, and contractual requirements.
• Support staff training, development, and day-to-day operational success.
• Maintain reliable attendance and dependability in support of business operations.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance (may vary based on job status).
• Virtual Concierge Medical Services.
• 403(b) retirement plan with company match up to 3%.
• Generous paid time off (PTO).
• Paid training and career growth opportunities.
• Tuition reimbursement and scholarship opportunities.
• Employee Assistance Program offering mental health and support services.
• Company-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED