Datacenter Engineer

Blizzard Entertainment•Work from Home - PA, PA

1d•$38 - $70•Remote

About The Position

Blizzard Entertainment is seeking a Data Center Engineer to support its data center infrastructure. The role combines systems and hardware work, including maintaining team tools, serving as an escalation point for support teams, and working with Project Managers to implement data center technology solutions. The position is approved for full-time remote work and includes participation in a weekly 24×7 on-call rotation.

Requirements

Bachelor’s degree in computer science or a related field, or four years of experience in Systems Engineering/DevOps-related work.
Experience working with HPE, Dell, and Cisco server equipment.
Experience working with Unix/Linux systems.
Ability to work with global cross-functional teams.
Ability to act quickly, competently, and confidently.
Ability to use discretion with sensitive information or confidential issues.
Strong organizational skills and ability to multitask.
Strong written and verbal communication skills.
Strong emphasis on equipment and work safety.
Highly motivated and self-driven, with the ability to resolve demanding tasks with little instruction.
Passion for technology and gaming.
Must be able and willing to lift 50 pounds.

Nice To Haves

Familiarity with data center operations such as generators, PDUs, UPSs, CRAC units, and life-safety systems.
Experience with public and private cloud platforms, including OpenStack, AWS, and Google Cloud Platform.
Experience with network theory and protocols such as TCP/IP, UDP, DNS, and VLANs.
Familiarity with service configuration and deployment tools such as Ansible, Git/GitHub, Jenkins, Puppet, or SaltStack.
Ability to read and write code fluently in Bash, C/C++, Java, or Python.

Responsibilities

Manage problems and incidents.
Contribute to team projects and initiatives.
Receive hardware, install servers, cable equipment neatly, and ensure it is operational.
Operate, monitor, and maintain data center power, cooling, and life-safety systems.
Install and configure new data-center IT hardware or decommission equipment.
Document and diagram data center floor plans, rack layouts, network ports, and power usage; maintain inventory and assets using DCIM.
Assist with the design, documentation, configuration, integration, and installation of complex network infrastructure.
Perform systems administration, including OS deployments, LDAP, Puppet configurations, and creating and maintaining scripts to automate work or monitor and alert on hardware issues.
Assist with systems engineering and tool integration, including JIRA, Slack, or other web APIs.
Perform break-fix work on equipment as needed.
Provide 24×7 on-call support as part of a weekly rotation.
Research and develop new approaches to automation and hardware.

Benefits

Medical, dental, and vision coverage.
Health savings account or health reimbursement account; healthcare and dependent-care spending accounts.
Life and AD&D insurance and disability insurance.
401(k) with Company match.
Tuition reimbursement and charitable donation matching.
Paid holidays and vacation, paid sick time, and floating holidays.
Compassion and bereavement leaves and parental leave.
Mental health and wellbeing programs and fitness programs.
Free and discounted games.
Voluntary benefit programs, including supplemental life and disability coverage, legal services, ID protection, and rental insurance.
Relocation assistance may be available if the Company requires a geographic move for the job.
Eligible employees may receive incentive compensation; it is not guaranteed.