Database and Policy Coordinator
About The Position
Works under the general supervision of the Land Development Manager in the City Engineering Division to maintain the website data management system (Accela) for development plans and permitting requirements, and coordinates policy and procedures by maintaining and updating all standards, guidelines, and Standard Operating Procedures (SOPs) to reflect current engineering practices. Provides technical guidance, recommendations, and operational support for both internal and external Accela users to ensure efficient database use and workflow management. Manages database operations to ensure all deliverables meet division goals, specifications, and contract requirements. Implements and evaluates information management solutions to identify best practices and technologies that enhance productivity. Serves as the system architect for the division’s engineering plan and permit submittal processes by initiating workflows, monitoring submissions, and distributing permit inquiries, requests, and payments. Provides customer service support to 901 Portal (Accela) users, assisting them in navigating the engineering database and completing required steps in the permitting and standards process. Provides plan review assistance to the Engineering Division, private developers, and contractors, ensuring compliance with established requirements. Tracks and provides updates on project plan reviews submitted to City Engineering, maintaining accurate records of all Land Development Office (LDO) accounts and Accela inquiries. Guides private citizens through Accela-based requests and Land Development Office procedures. Provides direction and guidance related to Right-of-Way (ROW) requirements and issues. Creates and maintains engineering workflows within the Accela database to support continuous process improvement. Conducts quarterly reviews of all LDO policies and procedures to ensure ongoing compliance with current standards.
Requirements
- Bachelor's degree in Business, Accounting, Computer Science or a related field with knowledge in database management
- Six (6) years' experience in application systems analysis or database management
- Working experience with Microsoft Office Suites
- Working experience with Oracle Applications
- Working experience with Accela database
- Possess and maintain a valid driver’s license as a condition of continued employment.
Nice To Haves
- Knowledge in database management
- Experience in application systems analysis
- Experience in database management
Responsibilities
- Maintain the website data management system (Accela) for development plans and permitting requirements.
- Coordinate policy and procedures by maintaining and updating all standards, guidelines, and Standard Operating Procedures (SOPs) to reflect current engineering practices.
- Provide technical guidance, recommendations, and operational support for both internal and external Accela users.
- Manage database operations to ensure all deliverables meet division goals, specifications, and contract requirements.
- Implement and evaluate information management solutions to identify best practices and technologies that enhance productivity.
- Serve as the system architect for the division’s engineering plan and permit submittal processes by initiating workflows, monitoring submissions, and distributing permit inquiries, requests, and payments.
- Provide customer service support to 901 Portal (Accela) users, assisting them in navigating the engineering database and completing required steps in the permitting and standards process.
- Provide plan review assistance to the Engineering Division, private developers, and contractors, ensuring compliance with established requirements.
- Track and provide updates on project plan reviews submitted to City Engineering, maintaining accurate records of all Land Development Office (LDO) accounts and Accela inquiries.
- Guide private citizens through Accela-based requests and Land Development Office procedures.
- Provide direction and guidance related to Right-of-Way (ROW) requirements and issues.
- Create and maintain engineering workflows within the Accela database to support continuous process improvement.
- Conduct quarterly reviews of all LDO policies and procedures to ensure ongoing compliance with current standards.
- Perform additional functions (essential or otherwise) which may be assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
