Data Verification Operator
About The Position
The Threat Data Analysis Center (TDAC) is Ambient.ai’s monitoring hub for physical security and life safety incidents captured by its platform. Data Verification Operators review and analyze alert data, images, and videos related to access control, life safety, and other security incidents. They perform AI-assisted alarm monitoring and data verification, coordinate with internal and external teams, and ensure actions are timely and properly documented. The role is onsite and offers overnight schedules, including Wednesday–Sunday or Friday–Tuesday, from 11:00 PM to 7:30 AM PT. The company says it will make efforts to accommodate consistent shift schedules while noting a willingness to work flexible shifts throughout the week is needed.
Requirements
- Excellent oral and written communication skills.
- Excellent analytical and problem-solving skills.
- Ability to work well both independently and in a team environment.
- Ability to communicate effectively with internal and external teams.
- Willingness and ability to learn technical skills needed to perform procedures and communications properly.
- Above-average computer proficiency.
- Ability to multitask while remaining detail-oriented.
- Willingness to sit for extended periods while maintaining focus on acknowledging alerts.
- Willingness to work flexible shifts throughout the week; the company will make efforts to accommodate consistent shift schedules.
Responsibilities
- Respond promptly across communication channels, including Slack, email, phone, and other platforms.
- Review and validate physical security alerts in real time; document findings, escalate issues, and identify patterns that may improve product performance and workflows.
- Analyze security incident data to detect potential threats, anomalies, and vulnerabilities.
- Monitor and respond to alerts and notifications across systems to support timely and effective incident handling.
- Collaborate with cross-functional teams to support operational continuity and incident resolution.
- Document incidents clearly and accurately using appropriate tools and systems.
- Partner with engineering teams on data collection, annotation, and product testing efforts.
Benefits
- Cutting-edge equipment and branded gear provided to help employees get started.
- Opportunities to connect with coworkers.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
