Data Support Specialist

Schuylkill • Allentown, PA

1d • Onsite

About The Position

Supports the management of documents received within PFS; ensures that documents are indexed, scanned, and distributed to the appropriate parties. Processes incoming mail for distribution and responds to information requests from external parties.

Requirements

• High School Diploma/GED
• 2 years experience in document processing in a healthcare setting or 5 years experience in a healthcare Revenue Cycle
• Ability to effectively communicate with the team, attorney offices, supervisors, and vendors.
• Ability to make appropriate, intelligent decisions, responding politely with courtesy.
• Ability to use logic and reasoning of alternative solutions, conclusions or approaches to resolution of a problem.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint and Outlook).
• Strong analytical and follow-up skills.
• Successful completion of DOE within 3 months of hire.

Nice To Haves

• Associate’s Degree Healthcare Administration, Finance or Business

Responsibilities

• Opens, sorts, and distributes mail to the appropriate areas within Patient Financial Services.
• Processes requests from attorney's office, both written and over the telephone, regarding patient balances to ensure proper authorization is received prior to the release of information.
• Receives and reviews correspondence to ensure they are properly prepared for scanning in a timely manner taking the steps necessary to notate the Hospital Account Receivable number or Medical Record number on the document.
• Provides support to Patient Financial Services as it relates to document retention and retrieval.
• Coordinates sending and retrieval of boxes to storage facility in a timely and accurate manner.
• Assists with the identification of work flow and process improvements to enhance the scanning and document distribution process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED