Data Support Specialist III

Labcorp•Burlington, NC

1d•$21 - $25•Remote

About The Position

Labcorp is seeking a remote Data Support Specialist III to support data quality, reporting, testing, and operational processes across IT and business functions. The role analyzes data, resolves discrepancies, develops reports, supports User Acceptance Testing (UAT), maintains documentation, and works with stakeholders to ensure the accuracy, integrity, and availability of critical business information. The specialist also identifies opportunities to improve processes and support efficient, data-driven decision-making. The work schedule is Monday through Friday, 8:00 AM to 5:00 PM EST.

Requirements

Bachelor's degree in a related field, or an associate's degree with at least seven years of applicable experience, or a high school diploma or equivalent with at least nine years of applicable experience.
At least five years of experience in data support, data management, data operations, payer operations, or a related field. The stated alternative experience thresholds apply when substituting for a degree.
Advanced knowledge of data management practices, data quality principles, and reporting processes.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to interpret complex data and communicate findings to technical and non-technical stakeholders.
Strong organizational skills and ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills.
Strong attention to detail and commitment to data accuracy and integrity.
Demonstrated ability to collaborate effectively across business and technology teams.

Nice To Haves

Experience creating and maintaining reports, dashboards, and data visualizations.
Experience supporting data quality initiatives, audits, and data governance programs.
Experience supporting UAT, system implementations, upgrades, or data conversions.
Experience working with data across multiple business systems and operational environments.
Knowledge of SOX compliance, data security, privacy standards, and process documentation best practices.
Experience identifying and implementing process improvements and reporting automation solutions.

Responsibilities

Collect, validate, and maintain data from multiple systems to ensure accuracy and completeness.
Create, analyze, and distribute reports, dashboards, and data summaries for business and IT stakeholders.
Research and resolve data discrepancies, missing information, and system-related data issues.
Support UAT by creating, maintaining, and validating test data and test results.
Monitor data quality and perform audits to identify errors, trends, and opportunities for improvement.
Assist with data conversions, system implementations, upgrades, and integrations.
Maintain data dictionaries, process documentation, and standard operating procedures.
Support data governance, security, privacy, and SOX compliance requirements.
Partner with business teams, analysts, developers, and project managers to understand data requirements and resolve issues.
Manage and fulfill requests for data extracts, queries, and ad hoc reporting.
Track and communicate data metrics, project status, defects, and key performance indicators.
Identify opportunities to automate manual processes and improve reporting efficiency.