Data Specialist

JENKINS SERVICES GROUP • Chantilly, VA

2d • Onsite

About The Position

This is a non-exempt position. The person in this role receives, distributes, and tracks all incoming repair claims through program and non-program sources. He/she will also be responsible for complete and accurate data entry (new jobs) for all assigned offices. This position will support their assigned branch with document processing, weekly reporting, etc. This person must keep open & continuous communication with branch employees, managers, etc. This position will require occasional holidays, occasional Saturdays and overtime as needed.

Requirements

• Applicant must possess a high school diploma.
• Six months to one-year related customer service experience and/or training; or equivalent combination of education and experience.
• Must have a pleasant and friendly mannerism in the office and contact with customers on the telephone.
• Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Demonstrate the ability to write routine reports, correspondence and the ability to speak effectively to customers and/or employees of organization.
• Knowledge of database, Internet, spreadsheet, and word processing software.

Responsibilities

• Distribute new repair claims (assignments & non-assignments) to Project Managers based on a rotation set up by the Branch Lead/Branch Manager
• Enter jobs into DASH program for all lines of service for assigned branches
• Audit jobs in DASH for all lines of service for assigned branches to ensure complete and accurate data in accordance with company requirements
• Responsible for weekly reporting.
• Other duties as assigned with approval from the Department Head of Operational Support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED