Data Specialist (2-Year Term)

National Education Association

6d•$83,141 - $127,427•Onsite

About The Position

This 2-year TERM position provides ongoing support and administration for the NEA suite of field tools which includes NEA VAN, EveryAction, Mobilize America and others. The National Education Association (NEA), the nation's largest professional employee organization, is committed to advancing the cause of public education. NEA's 3 million members work at every level of education—from pre-school to university graduate programs. NEA has affiliate organizations in every state and in more than 14,000 communities across the United States.

Requirements

Bachelor’s degree in Computer Science, Information Systems Management, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.
Three years of experience in data systems and support.
Ability to use and navigate VAN, EveryAction, Mobilize America and other field tools.
Skill in using spreadsheets and SalesForce Case Management.
Exceptional problem solving skills.
Ability to communicate effectively with technical and non-technical staff.
Significant experience with membership and/or voter file data systems with a high priority placed on experience with VAN, Catalist I/O, or EveryAction.
Experience using Salesforce Cases case management.
Experience troubleshooting data synchronization across multiple systems.
Demonstrated ability to handle multiple complex issues simultaneously under stringent timeframes with changing priorities.
Ability to communicate effectively with technical and non-technical staff.

Nice To Haves

Strong writing and editing skills.
Knowledge of the current political climate and NEA’s role in the upcoming elections.
Knowledge of the Center for Innovation and Technology’s strategic focus, mission and programs.

Responsibilities

Ability to collaborate with colleagues, subject matter experts and vendors to resolve complex issues related to field tools.
Provide technical support to NEA and affiliate staff on the field tools.
Work with third party vendors to develop and/or integrate their applications.
Collaborate with the data processing team to ensure data is entering the field tools correctly.
Collaborate with the reporting & analytics team to ensure data is available for accurate reporting.
Stays current on emerging software technologies, methodologies and products as they become available, working to apply these new technologies to projects as the needs arise; evaluating software products and technologies to satisfy business needs.
Edit and write documents for use by NEA.
Perform other duties as required.