Data Processing Specialist

Glacier Bancorp, Inc.•Mount Pleasant, TX

About The Position

Data Processing Specialists are responsible for the integrity and documentation of deposit accounts. They maintain deposit accounts and safe deposit boxes based on requests submitted by Personal Bankers. They also review imaged documents for accuracy during the second-day review process to ensure documentation is accurate, complete, and compliant with regulations. Tracking software is used to monitor identified exceptions. The role follows standardized maintenance and second-day-review procedures, develops knowledge of bank products and department policies, researches and resolves routine inconsistencies, and documents daily work in accordance with retention requirements. Specialists also answer phone calls and provide customer service as needed, protect customer information, comply with applicable regulations and company policies, complete assigned compliance training, and perform additional duties assigned by management. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch break. The position involves routine office and computer work and may require extended hours or off-site travel when requested by management.

Requirements

High school diploma or equivalent.
At least 6 months of previous banking experience.
At least 1 year of computer skills experience, including Microsoft Word, Excel, and Outlook.
Initiative, commitment to continuous learning, and ability to adapt to change.
Strong critical-thinking and problem-solving skills.
Excellent interpersonal and verbal communication skills.
Ability to operate related computer applications and business equipment, including a calculator, copy machine, and telephone system.
Ability to perform routine office equipment and computer work, including working at a computer for an average of 6–8 hours per day when necessary.
Ability to work extended hours or travel off site when required or requested by management.
Regular, reliable, and timely attendance.
Ability to climb or descend stairs in an emergency.
Physical ability to sit; use hands repetitively to finger, grasp, handle, or feel; and talk or hear; and occasionally stand, walk, lift, or reach with hands and arms.
Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and inspecting small defects or parts or operating and inspecting machines or measurement devices at close range.
Legal authorization to work in the United States; the company does not sponsor work visas.

Nice To Haves

Personal banking experience is a plus.

Responsibilities

Maintain deposit accounts and safe deposit boxes in response to requests from Personal Bankers.
Review imaged account documents for accuracy and completeness as part of the second-day review process.
Use tracking software to monitor identified exceptions.
Follow standardized procedures and policies for account maintenance and second-day review.
Develop and maintain knowledge of bank products, services, department procedures, and policies.
Recognize, research, resolve, and follow up on routine inconsistencies between branch documents, system information, and standardized procedures.
Document and retain daily work according to departmental record-retention requirements.
Answer phone calls and provide customer service as needed.
Protect customer confidentiality and information in accordance with privacy policies and procedures.
Comply with federal, state, and local regulations governing financial institutions and with company policies and procedures.
Complete and pass required regulatory compliance training.
Perform additional duties and tasks assigned by management.