Data Operations Engineer
About The Position
We are looking for a Product Operations Engineer to act as the operational backbone of our product organization, you'll be working directly with the CTO and Head of Product. This is a role for a high-output technical individual contributor who loves discipline, structure, and execution. At HappyRobot, you will sit at the critical intersection of four key functions: Product Engineering, Deployments, Go-To-Market, and Operations. You are the connective tissue that ensures these teams are not just co-existing, but synchronized. You will be a generalist execution machine, deployed to solve the most important problems blocking our velocity—whether that means refining data pipelines, structuring pricing models, or managing complex deployment logistics.
Requirements
- 3+ years of experience in a technical or operations-heavy role (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, or Forward Deployed Engineering).
- Strong analytical & technical aptitude – be able to solve problems with technology.
- Experience working in a multi-stakeholder environment, specifically interfacing between Engineering and Commercial/Field teams.
- Ability to balance "big picture" strategic work (pricing, analysis) with "in the weeds" execution (data labeling coordination for RLHF, deployment coordination).
Responsibilities
- Act as the primary link between the Product Engineering team and the Deployment team, ensuring the Deployment team is enabled on new features.
- Oversee the technical feedback loop from the field back to engineering and guarantee new releases are successfully brought to market.
- Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures.
- Ensure the commercial side understands the technical reality and value of what we are shipping.
- Work alongside Engineering and Strategy & Ops to define and track product and company metrics.
- Get hands-on with raw data to ensure we are optimizing for the right outcomes.
- Manage the human element of our agentic stack across voice, reasoning and coding agents.
- Own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
Benefits
- Healthcare
- Dental coverage
- Vision coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
