Data Operations Associate

Enigma•New York, NY

3d•$80,000 - $150,000

About The Position

We believe that the future of the small business economy runs on data. At Enigma, we’re building a one-stop shop for data on SMBs- the single, most reliable source of data about businesses to unlock access to capital. By engineering better data from hundreds of public and third-party sources, we aim to tell the complete story of every business, so that companies of every size can access the financial services they need to grow and thrive. That's why financial leaders like Capital One, Truist, and many other top companies are using Enigma’s data to better serve their small business customers. We are looking to hire a Data Operations Associate who is excited and driven to play a key role in supporting our GTM and Product activities. As we pursue our mission of providing customers with unique insights on small businesses, your work will own customer-related data operations and customer onboarding projects, establish and improve data processes, and ensure high-quality data services for our customers.

Requirements

Is a self starter with the ability to manage multiple tasks and prioritize effectively
Has strong analytical and quantitative skills and the ability to extract, manipulate and analyze data with a keen eye for detail
Has proficiency in one or two data wrangling tools for tabular data, including SQL
Brings strong business intuition to make sense of complex business data
Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end
Has passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools
Has excellent written and verbal communication skills with the ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders.
Is curious, coachable, reliable and driven for growth

Nice To Haves

An undergraduate degree in engineering, statistics or a data-related field
Prior experience in data analytics, data operations or business analytics positions
Prior experience with data products and/or strong understanding of machine learning concepts
Familiarity with the world of enterprise software, data-as-a-service, or business intelligence tools
0-2 years experience working with data

Responsibilities

Fuel GTM activities at a fast paced startup environment from an operations perspective
Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end
Own and lead data analysis projects, and generate the insights that help drive customer conversations forward
Prepare regular reports to communicate data quality metrics and improvements to stakeholders
Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues
Generate and maintain detailed documentation of data operations processes and data dictionaries
Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments
Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure
Make an impact on Enigma’s growth from day one