Data Operations Associate

PitchBook Data•Seattle, WA

3d•Onsite

About The Position

The Data Operations Associate helps maintain PitchBook’s private market dataset by collecting and validating data from publicly available sources using proprietary research methodologies. The initial focus is mastering PitchBook’s in-house Research Tool Suite (RTS); after that, the associate supports dataset operations, quality, and team efficiency, with a focus on the secondary side of Data Operations. The role includes working in a core data area such as private equity, venture capital, M&A, or Institutional Investors, and collaborating with colleagues and cross-functional teams to improve processes, tools, and research methods. The associate supports quality assurance and production goals through research, auditing, customer service, training, analysis of team feedback and PowerBI reports, and collaboration with the Data Operations team in Mumbai. The position also contributes to strategic initiatives and company projects. It is based in a standard office setting and is expected to be performed in the office five days per week. Employees use a PC and phone throughout the day; limited travel to remote offices or business meetings and events may be required.

Requirements

Bachelor’s degree.
At least 1 year of work experience, including internship experience.
Authorized to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Exemplary verbal and written communication skills and comfort engaging with diverse audiences.
Ability to work with urgency and deliver results.
Self-motivated, goal-oriented approach and ability to work independently or as part of a team.
Interest in financial markets or services, particularly private equity and venture capital.
Analytical, process-oriented approach and dedication to continuous improvement.
Ability to solve problems and use judgment in ambiguous research situations.
Entrepreneurial spirit and intellectual curiosity.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office, including in-depth knowledge of Outlook, Word, and Excel, and ability to learn new systems and software easily.
Exposure to SQL and/or Python is strongly preferred.

Responsibilities

Become proficient in a core data area: private equity, venture capital, M&A, or Institutional Investors.
Use PitchBook’s in-house database, business intelligence reports, and other technology tools to audit and add proprietary data to the platform efficiently and according to research tracking methodologies.
Provide quality customer service and respond to internal and external customer requests daily.
Train and support the ramp-up of new team members locally and abroad.
Gather team feedback and use PowerBI reports to identify systemic data problems and drive operational, methodological, and RTS Database improvements.
Collaborate with the Secondary team and broader Data Operations department to improve processes, tools, and methodologies, and improve data comprehensiveness, accuracy, and timeliness.
Work with the Data Operations team in Mumbai to meet profile production targets, audit its work, and share best practices and process-improvement ideas on calls.
Communicate project progress, roadblocks, and successes to the team and other stakeholders.
Assist senior Data Operations team members with strategic initiatives and operational goals.
Support company vision and values by demonstrating desired behaviors.
Participate in company initiatives and projects as requested.