Data Migration Specialist

The Hiller Companies, Inc. • ,

9h • $57,000 - $92,000 • Remote

About The Position

The Hiller Companies, LLC has an immediate opening for a Data Migration Specialist. This role is responsible for supporting the implementation, maintenance, and optimization of assigned business software systems with a strong focus on data implementation, system configuration, and end-user support. The Data Migration Specialist works closely with internal stakeholders and operational teams to ensure accurate data migration, system functionality, issue resolution, and user adoption. The analyst serves as a key support resource through helpdesk operations, troubleshooting system issues, documenting processes, and assisting users with day-to-day software utilization. This is a US-based remote role with roughly 20% travel required.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related preferred.
• 1+ years experience as a Business Applications Administrator or in a related role
• Experience supporting enterprise business systems, ticketing platforms, or operational software environments preferred.
• Experience working with data imports, spreadsheets, reporting, or system configuration is a plus.
• Strong analytical and problem-solving skills with the ability to troubleshoot software and data-related issues effectively.
• Ability to manage and prioritize multiple helpdesk requests, projects, and operational tasks in a fast-paced environment.
• Strong attention to detail with a focus on data accuracy and process consistency.
• Basic understanding of software implementation processes, system integrations, and data management principles.
• Ability to communicate technical information clearly and effectively to both technical and non-technical users.
• Strong customer service mindset with the ability to support users professionally and efficiently.
• Proficiency with Microsoft Office applications, particularly Excel, for data review and analysis.
• Strong organizational and time management skills.
• Willingness to learn new software systems, technologies, and business processes.
• Ability to maintain confidentiality and handle sensitive business information appropriately.

Responsibilities

• Assist with software implementation projects, including data preparation, data imports, validation, and system configuration activities.
• Support data integrity initiatives by reviewing, auditing, and correcting system data to ensure accuracy and consistency across platforms.
• Collaborate with business stakeholders to gather operational requirements and assist in translating business needs into system solutions.
• Analyze workflows, processes, and system usage to identify opportunities for improved efficiency and user experience.
• Provide Tier II helpdesk support by troubleshooting application issues, responding to user inquiries, and resolving software-related problems in a timely manner.
• Monitor and manage helpdesk tickets to ensure service level expectations and response times are met.
• Escalate complex system issues appropriately while maintaining communication with end users regarding status and resolution.
• Assist users with system navigation, functionality questions, reporting needs, and troubleshooting best practices.
• Assist with testing system enhancements, upgrades, integrations, and bug fixes to validate functionality and accuracy.
• Work collaboratively with developers, vendors, operations teams, and senior analysts to support system enhancements and implementations.
• Assist in monitoring system performance and identifying areas for optimization or process improvement.
• Support recurring audits and reporting initiatives related to system usage, data quality, and operational compliance.
• Other duties as assigned.

Benefits

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree