Data Management Tech CL2 - Student Financial Services
About The Position
The University of Southern Maine is seeking a detail-oriented and service-focused individual to join our Student Financial Services team as a Data Management Technician CL2. In this role, you will support the accuracy, integrity, and movement of student financial data across systems. You will work with multiple databases to manage data imports, audit records, resolve discrepancies, and generate standard and ad hoc reports to support operational needs. You will collaborate with Financial Aid, the Registrar, and Student Accounts to ensure consistency of shared data and respond to requests for information from campus partners. This position requires the ability to interpret data, identify issues, and apply established processes to resolve discrepancies. You will also respond to basic inquiries related to account data and reporting, providing clear and accurate information to students, families, and staff. Responsibilities may include maintaining records, supporting reporting processes, and assisting with system-related tasks and documentation. This role may provide limited backup support to related operational functions during peak periods; however, the primary focus of the position is data processing, reporting, and system support. The position requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Requirements
- High school diploma or equivalent (G.E.D.)
- Two years of data processing or related experience, or an equivalent combination of education and experience
- Experience working with databases, reporting tools, or data management systems
- Strong attention to detail and accuracy
- Ability to manage multiple tasks and prioritize effectively
- Strong written and verbal communication skills
- Proficiency with standard computer applications (e.g., Microsoft Office or similar tools)
Responsibilities
- Support the accuracy, integrity, and movement of student financial data across systems.
- Manage data imports, audit records, and resolve discrepancies using multiple databases.
- Generate standard and ad hoc reports to support operational needs.
- Collaborate with Financial Aid, the Registrar, and Student Accounts to ensure consistency of shared data.
- Respond to requests for information from campus partners.
- Interpret data, identify issues, and apply established processes to resolve discrepancies.
- Respond to basic inquiries related to account data and reporting, providing clear and accurate information to students, families, and staff.
- Maintain records, support reporting processes, and assist with system-related tasks and documentation.
- Provide limited backup support to related operational functions during peak periods.
Benefits
- 13 paid holidays plus earned vacation time and sick time
- Health, dental, and vision insurance
- Low-cost short-term disability insurance and employer-paid long-term disability insurance
- Employer-paid basic life insurance and supplemental life insurance
- A tuition waiver program for employees and their spouse or dependent child(ren)
- A 403(b)-retirement plan with employer contribution
- Free access to the METRO system, including the Husky Line between Portland and Gorham campuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
