Data Management Specialist

Nixon Medical•New Castle, DE

4d•Onsite

About The Position

For more than 50 years, Nixon Medical has been an industry leader in providing high-quality medical apparel and linens to outpatient healthcare centers. We pride ourselves in providing outstanding service to our clients. Our teams work in a cross-functional way, using all kinds of competencies, our own and those of our suppliers and partners and are empowered to make changes to our processes through continuous improvement. Together the associates of Nixon Medical make a strong, united and successful team of committed professionals. Engaged in both daily work and with the fast- changing world, our associates always strive for the optimal solution to every task at hand. We are searching for a Data Management Specialist to join our Finance Team! Our ideal candidate will have excellent customer service skills, detail-oriented and a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then Apply NOW!!!

Requirements

Associates Degree or required equivalent related work experience.
4 years of customer service experience required.
Proven working knowledge of MS Office is required.
Knowledge of in-house computer programs preferred.
Exceptional communication skills, both written and verbal.
Strong analytical and problem-solving skills required to solve complex customer service issues.
Good working knowledge and skill in operating computers, data entry and office equipment, etc. required.
Demonstrated leadership skills with the ability to work independently under limited supervision.
Strong organizational skills with the ability to prioritize multiple tasks.

Nice To Haves

Knowledge of in-house computer programs preferred.

Responsibilities

Serve as a gateway for new accounts being set up on EDI invoicing and ensures new customers are appropriately setup in ABS to correctly receive their invoicing.
Build, document and maintain Customer Invoice Matrix.
Work with Sales Operations to integrate, maintain and enhance the relationship between Sales and Finance.
Perform billing for key customers on weekly or monthly basis.
Ensure Data Processing procedures are followed with quarterly re-routes/transfers.
Drive value and manage projects focused on streamlining the back-office functions.
Continually suggest and implement process improvements.
Be the back-up for customer care associates and first point of contact for Customer Care escalation calls.