Data Integrity Specialist
About The Position
The main objective of this position is to maintain an accurate and concise Master Patient Index as well as coordinate chart correction within our electronic medical record. This position will analyze and resolve chart correction tickets which are submitted via the electronic medical record and or the IT ticket system for both hospital and ambulatory cases. This position will be required to work with various groups that manage different software applications to test and troubleshoot processes to achieve desired outcomes across multiple applications. Works to ensure the integrity of patient demographic and clinical data through the remediation of multiple databases. Analyze chart correction cases submitted in EMR and Service Now ticket system. Work with end users to facilitate chart corrections as needed to ensure accurate documentation in the medical record. This team will analyze and facilitate chart correction for both hospital charts and ambulatory clinic charts. Analyze potential duplicate medical record numbers and merge accounts if true duplicates. Merge potential duplicate MRNs from third party applications. This team will verify provider information submitted in various EMR work queues and tickets and send validated information to IT Security team to build record in database. This team will review pended transcribed reports submitted by third party transcription service in order to problem solve issues and complete reports so they interface to EMR. This team will analyze and resolve issues in multiple inbasket folders and work queues related to data integrity. This team will manage failed fax sends in Right Fax application and update provider information as necessary in order to send faxes correctly to recipient.
Requirements
- Working knowledge of HIM.
- Prior work experience in HIM or a HIM degree.
- Ability to manage conflict with peers and team members.
- Ability to work in a matrix managed environment receiving direction from multiple managers.
- Exhibit flexibility, respect, and understanding in providing assistance to others.
- An understanding of integration of MPI related applications running within the organization.
- An understanding of chart correction processes within EPIC.
- Proficiency in problem identification, analysis and resolution skills.
- Ability to identify dependencies with other applications and technologies.
- Less than 1 year of applicable experience.
Responsibilities
- Maintain an accurate and concise Master Patient Index.
- Coordinate chart correction within our electronic medical record.
- Analyze and resolve chart correction tickets submitted via the electronic medical record and/or the IT ticket system for both hospital and ambulatory cases.
- Work with various groups that manage different software applications to test and troubleshoot processes to achieve desired outcomes across multiple applications.
- Ensure the integrity of patient demographic and clinical data through the remediation of multiple databases.
- Analyze chart correction cases submitted in EMR and Service Now ticket system.
- Work with end users to facilitate chart corrections as needed to ensure accurate documentation in the medical record.
- Analyze and facilitate chart correction for both hospital charts and ambulatory clinic charts.
- Analyze potential duplicate medical record numbers and merge accounts if true duplicates.
- Merge potential duplicate MRNs from third party applications.
- Verify provider information submitted in various EMR work queues and tickets and send validated information to IT Security team to build record in database.
- Review pended transcribed reports submitted by third party transcription service in order to problem solve issues and complete reports so they interface to EMR.
- Analyze and resolve issues in multiple inbasket folders and work queues related to data integrity.
- Manage failed fax sends in Right Fax application and update provider information as necessary in order to send faxes correctly to recipient.
- Identify root causes for MPI related and chart correction problems and processes.
- Process multiple tasks simultaneously in an ever changing environment.
- Ensure confidentiality in handling of all information, verbal and written.
- Prioritize issues and requests.
- Perform follow up to ensure chart correction is performed and completed accurately.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
