Data Integrity Specialist

Cooper Norcross University Hospital•Camden, NJ
•$21 - $33

About The Position

The Data Integrity Specialist ensures the integrity and accuracy of the medical record by resolving complex data integrity issues and processing patient amendment requests. The role handles merges and unmerges, unlinking internal and external Care Everywhere requests, misregistrations, amendments, deceased-patient requests, and scanned-document corrections in OnBase. The specialist collaborates with healthcare providers and follows up to ensure requests meet turnaround times. The position requires careful attention to detail while working across multiple computer applications and communicating with patients, providers, and leadership.

Requirements

  • At least 3 years of experience in Health Information Management.
  • High school diploma or equivalent.
  • Extreme attention to detail while working in multiple computer applications.

Responsibilities

  • Resolve complex data integrity issues, including merges, unmerges, Care Everywhere unlinking requests, misregistrations, amendment requests, and deceased-patient updates in Epic.
  • Process patient amendment requests in collaboration with healthcare providers and follow up to ensure compliance with turnaround times.
  • Liaise with Patient Access, ancillary departments, and providers regarding misregistrations.
  • Communicate with patients, providers, and leadership about chart corrections and amendments.
  • Use the Identity Events Report to review merges and merge statuses.
  • Review demographic changes using chart documentation, media, and multiple external databases.
  • Change a merge pair classification to NMR (Needs More Research) when applicable.
  • Use Patient Contact Mover to transfer notes between patient records.
  • Process misregistrations and follow up with clinician, administrative, and office staff.
  • Unlink records through the Care Everywhere Portal according to internal processes or external facility requests.
  • Monitor and finalize requests in the in basket for chart corrections, deceased patients, and other requests.
  • Correct scanned documents in OnBase when documents need deletion, are assigned to the wrong patient or encounter, or are indexed to the wrong document type.
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